Title: Bad authentication
Last modified: August 24, 2016

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# Bad authentication

 *  [jjhealy](https://wordpress.org/support/users/jjhealy/)
 * (@jjhealy)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/bad-authentication/)
 * Geting this error, seem to have app set up properly and info copied across, using
   a shortcode in a text widget
    “Bad Authentication data. [error code: 215]”
 * What am I doing wrong?
    Thanks in advance
 * JJ
 * [https://wordpress.org/plugins/devbuddy-twitter-feed/](https://wordpress.org/plugins/devbuddy-twitter-feed/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [EjiOsigwe](https://wordpress.org/support/users/ejiosigwe/)
 * (@ejiosigwe)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/bad-authentication/#post-6135731)
 * That error code does simply mean that the authentication credentials you’ve provided
   aren’t valid.
 * Have you made sure you’re entering the right codes to the right options?
 * Are you inputting the auth data in the settings page or directly to the shorcode?
 * Thanks
 *  Thread Starter [jjhealy](https://wordpress.org/support/users/jjhealy/)
 * (@jjhealy)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/bad-authentication/#post-6135733)
 * Thanks for our reply
 * I am inputting detail in page that appears under settings and then using one 
   of your shortcodes in a widget. The twitter information is inputted correctly,
   because the same information works when inputted into an alternative plugin. 
   Perhaps I am getting the shortcode element wrong.
    I disabled every other plugin
   but got same report.
 * JJ
 *  Plugin Author [EjiOsigwe](https://wordpress.org/support/users/ejiosigwe/)
 * (@ejiosigwe)
 * [11 years ago](https://wordpress.org/support/topic/bad-authentication/#post-6135795)
 * It’s difficult to say without being able to see what you’re inputting. But I 
   wouldn’t advise posting such code here because of the sensitive info.
 * Have you tried un-installing the plugin and re-installing it via WordPress. Un-
   installing via WordPress removes the settings from the database, so when re-installing
   you know you won’t be using old data.
 * See if that works.
 * Otherwise, make sure you’re not mixing up the Consumer Key with Consumer Secret,
   and OAuth Access Token with OAuth Secret.
 * Eji
 *  [dgallek](https://wordpress.org/support/users/dgallek/)
 * (@dgallek)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/bad-authentication/#post-6135817)
 * I am getting the same error. I’ve regenerated my api key/secret and access token/
   secret and re-added in the settings. I’m not mixing up the key/secret fields.
 * I’ve uninstalled and restalled plugin with new keys.
 * I’m using the plain shortcode in my footer: [db_twitter_feed]
 * You can see a screenshot of the footer error I’m getting here: [http://dgdesignhq.com/error215.jpg](http://dgdesignhq.com/error215.jpg)
 * And view the footer error itself at [http://dgdesignhq.com](http://dgdesignhq.com)
   and look at the lower left-hand side of the page.
 *  [dgallek](https://wordpress.org/support/users/dgallek/)
 * (@dgallek)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/bad-authentication/#post-6135818)
 * okay, I did a third reinstall and it worked. Really weird but it’s working now.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Bad authentication’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/devbuddy-twitter-feed.svg)
 * [DevBuddy Twitter Feed](https://wordpress.org/plugins/devbuddy-twitter-feed/)
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 * 5 replies
 * 3 participants
 * Last reply from: [dgallek](https://wordpress.org/support/users/dgallek/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/bad-authentication/#post-6135818)
 * Status: not resolved