Support » Plugin: WP Travel » excellent assistance

  • melanino

    (@melanino)


    The assistance, after some misunderstandings, managed to solve the problem.

    • This topic was modified 10 months ago by  melanino.
    • This topic was modified 10 months ago by  melanino.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wensolutionsupport

    (@wensolutionsupport)

    Hello @melanino,

    We apologize for the trouble.

    Our support team is dedicated to providing solutions and issues resolutions related to our products.

    In your issue scenario, as the datepicker conflict that you have mentioned is in the back-end of your website and hence we had requested Admin Login credentials to your website to check and provide a solution to your issues.

    Also, please be assured that we do not ignore any support e-mails and are dedicated to prompt replies and customer support. Unfortunately, we could not receive any of your e-mails ( possibly due to email hosts issues ) and hence it delayed our assistance.

    As we are not able to assist on the issue without your login credentials, and since the emails are not being received, we request you to contact us through our website’s contact form, with your details from the contact page here :

    http://wensolutions.com/contact/

    Hope you would understand,

    Thank you.

    Plugin Support wensolutionsupport

    (@wensolutionsupport)

    Hello @melanino,

    As soon as we received your login we have fixed the issues for you so hope everything is working perfectly for you now.

    Also, let us make you clear that our primary concern is always our plugin users who support us by using our plugin so we are always ready to help you guys with any of your issues.

    So at last we would really appreciate if you could change the rating and keep us motivating 🙂 .

    Thank you.

    Regards!!

Viewing 2 replies - 1 through 2 (of 2 total)
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