Support » Plugin: Elementor Website Builder » bad

bad

  • bloup

    (@bloup)


    3 years, 6 months ago

    Elementor stopped working. Now, when i click on “edit with elementor”, the logo stays still, it loads and nothing happens. I can’t work with an unreliable plugin.
    I guess it is because i use cloudflare but i am not sure about it.

    • This topic was modified 3 years, 6 months ago by bloup.
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  • Plugin Author ArielK

    (@arielk-1)

    3 years, 6 months ago

    Hi @bloup,

    Sorry about your experience, this is something that should not happen.

    Please try to follow these steps and let me know if it resolves your problem: https://wordpress.org/support/topic/please-read-before-you-post-an-issue/

    Thanks

    pingram

    (@pingram3541)

    3 years, 6 months ago

    I use Cloudflare on many sites with Elementor. The only feature I steer clear away from is RocketLoader (still in beta I think) as it does indeed often break my sites running WordPress, even ones not using Elementor.

    As @arielk-1 suggested, check the “do this first” post which has instructions on how to check the Chrome browser’s console. I am curious to know if you have any 5xx errors or admin-ajax.php errors. This could be a resource limit with your hosting plan.

    For example, I experienced your exact symptoms just last week where a hosting provider had mod_security enabled too aggressively and any script exceeding the limits was halted, even core WP functions. We had to change hosting plans because ultimately they couldn’t support modern WordPress sites and all they would suggest was an upgrade =(

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