Support » Plugin: Cloudflare » Bad

  • Set everything up for CDN exactly and precisely as instructed after joining at Cloudflare site. DNS errors galore. Took my site completely down. Set my DNS back to the originals and had to disable their plugin too via France proxy. What a mess. I should have known better.

    • This topic was modified 1 year, 4 months ago by  Eliyahna.
    • This topic was modified 1 year, 4 months ago by  Eliyahna.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author jwineman

    (@jwineman)

    Hi @eliyahna,

    Sorry to hear that! Can you tell us what instructions you were following and which DNS errors you got? We’d like to try to determine a root cause if possible!

    Thanks,
    John

    https://www.cloudflare.com/cdn/

    This site can’t be reached

    ____.com’s server DNS address could not be found.
    Try:
    Checking the connection
    Checking the proxy, firewall, and DNS configuration
    Running Windows Network Diagnostics
    ERR_NAME_NOT_RESOLVED

    Plugin Author jwineman

    (@jwineman)

    I don’t see any instructions on the page you linked, can you be more specific about the instructions you followed?

    Thanks,
    John

    at that link, I scrolled down to where it says “Cloudflare Pricing”. I chose personal and clicked the “Add A Website” button. I think created an account, logged in and put my domain in the field where requested. I gave my site’s ip and the Cloudflare system found my normal nameservers. They said change the nameservers to :these: at your registrar. There will be NO downtime when you do this. I thought… how can changing nameservers cause no downtime? So I read on… it said something about caching and serving from closer servers gradually over time. Again it promised no down time. So I went to registrar and set the nameservers as instructed. I put the API key in the plugin in my WordPress admin area. A short while later my site is down and showing the DNS error I pasted above.

    So now I logged into Cloudflare account at the Cloudflare website and made it dev only. I accessed my site’s WordPress admin via France proxy and disabled the Cloudflare plugin. I went back to my registrar and put my own nameservers back. My site is still down.

    I also just got an email from my hosting provider stating that they temporarily had to suspend my server for my website because it was causing performance issues with a long list of running processes. I had to tell them what happened and that I removed all the Cloudflare so they let my site be enabled again.

    Plugin Author thellimist

    (@furkan811)

    Hi @eliyahna,

    I’d like to clear a few things here.

    Changing nameservers should not cause downtime. The most probable reason I can think of is SSL issues. Here is a link which might help fix your issue.

    Cloudflare WordPress Plugin is not Cloudflare CDN. The plugin is an additional software for WordPress users making their lives easier. You had problems with using Cloudflare CDN rather than using the Cloudflare WordPress Plugin.

    Cloudflare WordPress Plugin gives extra functionalities for WordPress users after users are behind Cloudflare CDN. Here is the feature list of the plugin.

    This forum is exclusive for plugin related issues. Contacting support.cloudflare.com would solve your issue.

    I’d suggest making your website function without the plugin using Cloudflare. Then you can use the plugin to make your life easier.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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