Title: BackWPup SugarSync Http Error: 400
Last modified: August 20, 2016

---

# BackWPup SugarSync Http Error: 400

 *  [Sonja London](https://wordpress.org/support/users/summit/)
 * (@summit)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/backwpup-sugarsync-http-error-400/)
 * I am getting Http Error: 400 when I enter my correct email & 16 character password
   into the add new job sugarsync section.
 * If I change my password to a less secure 8 characters, it works, but is putting
   the backup into the deleted files folder on SugarSync.
 * [http://wordpress.org/extend/plugins/backwpup/](http://wordpress.org/extend/plugins/backwpup/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [Sonja London](https://wordpress.org/support/users/summit/)
 * (@summit)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/backwpup-sugarsync-http-error-400/#post-2467219)
 * Ignore the part about the deleted files folder – fixed that.
 * But there still appears to be a problem with longer, 16 character passwords.
 *  [Chad Warner](https://wordpress.org/support/users/chad-warner/)
 * (@chad-warner)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/backwpup-sugarsync-http-error-400/#post-2467455)
 * I got the same Http Error: 400 using a 15-character password for SugarSync. I
   had to change to an 8-character password, then it authenticated.
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/backwpup-sugarsync-http-error-400/#post-2467456)
 * I have no size limits for the Password in the code. That must be a Problem of
   the Sugersync API.
 *  [eclessia](https://wordpress.org/support/users/eclessia/)
 * (@eclessia)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/backwpup-sugarsync-http-error-400/#post-2467458)
 * Summit how did you solve it from putting backups in “deleted files”?
 *  [Chad Warner](https://wordpress.org/support/users/chad-warner/)
 * (@chad-warner)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/backwpup-sugarsync-http-error-400/#post-2467459)
 * eclessia, in your Backup to SugarSync box, try setting the Root to Web Archive
   or another location (not Deleted Files). You can also specify the folder to use
   inside that location.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘BackWPup SugarSync Http Error: 400’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Support Threads](https://wordpress.org/support/plugin/backwpup/)
 * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [Chad Warner](https://wordpress.org/support/users/chad-warner/)
 * Last activity: [13 years, 7 months ago](https://wordpress.org/support/topic/backwpup-sugarsync-http-error-400/#post-2467459)
 * Status: not resolved