• Resolved Martin

    (@martintimbers)


    When I try to run a backup I am getting the message “Job “Weekly Backup” started.” but then nothing happens ie the backup doesn’t run. PLEASE HELP!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support BWU support

    (@duongcuong96)

    @martintimbers
    Please show me your server configuration by go to BackWPUp -> Settings -> Infomation -> and press “Get debug info”
    Thanks!

    Plugin Support BWU support

    (@duongcuong96)

    @martintimbers

    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://wordpress.org/support/plugin/backwpup/reviews/

    Thread Starter Martin

    (@martintimbers)

    Hi, yes resolved and to let you know what happened. I have used this plugin on dozens of websites but for some strange reason had trouble on this one site. I spoke to the hosting provider and they said they had to “disable the PHP FPM” whatever that is but now it works!

    Plugin Support BWU support

    (@duongcuong96)

    @martintimbers
    Great to hear that 😀
    Thank you for let me know why the issue happens, that may help others have the same issue as you!

Viewing 4 replies - 1 through 4 (of 4 total)
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