@martintimbers
Please show me your server configuration by go to BackWPUp -> Settings -> Infomation -> and press “Get debug info”
Thanks!
@martintimbers
since we haven’t heard back from you, I’m going to mark it as resolved.
If you’re still having problems, feel free to let us know ;),
Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
This would encourage us to develop new free features and provide free support 😀
https://wordpress.org/support/plugin/backwpup/reviews/
Thread Starter
Martin
(@martintimbers)
Hi, yes resolved and to let you know what happened. I have used this plugin on dozens of websites but for some strange reason had trouble on this one site. I spoke to the hosting provider and they said they had to “disable the PHP FPM” whatever that is but now it works!
@martintimbers
Great to hear that 😀
Thank you for let me know why the issue happens, that may help others have the same issue as you!