• Resolved libaudie

    (@libaudie)


    I receive an error as soon as backwpup wants to dump its backup file in Dropbox sandbox. I receive the error message:
    Dropbox API: (35) error:0D0890A1:asn1 encoding routines:func(137):reason(161)

    When i reauthenticate I get the same error.

    I have backwpup running on several websites for a weekly backup. None of them work anymore.

    Here a part of the log report:

    [11-Apr-2014 03:02:45] ERREUR: DropBox API: (35) error:0D0890A1:asn1 encoding routines:func(137):reason(161)
    [11-Apr-2014 03:02:45] 2. Tentative d’envoi de fichiers vers Dropbox …
    [11-Apr-2014 03:02:46] Uninitialized string offset: 0
    [11-Apr-2014 03:02:46] ERREUR: DropBox API: (35) error:0D0890A1:asn1 encoding routines:func(137):reason(161)
    [11-Apr-2014 03:02:46] 3. Tentative d’envoi de fichiers vers Dropbox …
    [11-Apr-2014 03:02:46] Uninitialized string offset: 0
    [11-Apr-2014 03:02:46] ERREUR: DropBox API: (35) error:0D0890A1:asn1 encoding routines:func(137):reason(161)
    [11-Apr-2014 03:02:47] ERREUR: Étape abandonnée : trop de tentatives !
    [11-Apr-2014 03:02:47] ERREUR: Job has ended with errors in 124 seconds. You must resolve the errors for correct execution.

    https://wordpress.org/plugins/backwpup/

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Daniel Hüsken

    (@danielhuesken)

    Sorry, i have never seen bevore that message. Can you send me the full log file with email to d dot huesken at inpsyde dot com

    David Anderson

    (@davidanderson)

    Hi Daniel,

    I just received a very similar report to this.

    I think the issue is that Dropbox have dropped some of their supported SSL message digest algorithms. Some people now have PHP versions installed that don’t support any algorithms that Dropbox support. Hence this error.

    I’d guess Dropbox were responding to Heartbleed.

    Similar report on another project: https://stackoverflow.com/questions/23002438/ssl-error-occurs-on-one-computer-but-not-the-other

    Best wishes,
    David

    Thread Starter libaudie

    (@libaudie)

    That then means that backwpup backup to Dropbox does not work anymore worldwide!!
    That’s something!

    I posted this issue at Dropbox support.

    David Anderson

    (@davidanderson)

    Hi libaudie,

    I wasn’t saying that… your web hosting company just needs to update some components on their webserver. Their PHP install is (if I’ve understood the bug rightly) linked against a very old version of the OpenSSL library. For people with more recent OpenSSL libraries, there will be no problem. I had one report of this problem for a different plugin, and came here to see how common the problem is. These are the only 2 reports relating to Dropbox I’ve spotted so far.

    David

    David Anderson

    (@davidanderson)

    Having said that, though, it would be good to hear from Dropbox officially about the changes they’ve made. I couldn’t spot any announcements they’ve made. I’m guessing they’ve probably assessed that only a tiny number of webservers will have the obsolete openssl library that can’t connect. It’d be interesting to hear it from the horse’s mouth, though.

    David

    Thread Starter libaudie

    (@libaudie)

    any news for this anoying problem??

    David Anderson

    (@davidanderson)

    Hi libaudie,

    I mentioned what you need to do 3 posts back: “your web hosting company just needs to…”

    David

    Thread Starter libaudie

    (@libaudie)

    Yes I know, I asked my internet provider to upgrade OpenSSL library.
    They replied that it is not possible as they need to upgrade the whole server first. Upgrade CentOS, PHP, MySQL and Plesk etc. In other words do a migration of all my websites running on this server. Easier said then done.
    What I don’t understand is, it worked without any problem before. . . .

    Plugin Author Daniel Hüsken

    (@danielhuesken)

    The Min Plugin http://marketpress.com/wp-content/uploads/2014/03/backwpup-disable-ssl-verify.zip has helpt so long the upgrade can’t done.

    Thread Starter libaudie

    (@libaudie)

    it works again! Thanks!

    wavenology

    (@wavenology)

    Hi, I encountered the exact same problem about two weeks ago, the backup use to dump to Dropbox smoothly, but now it can not, this is quite annoying.

    @libaudie and Daniel:

    Do you know how to use it? I tired to put it into the backWPUp plugin folder, does not work. Please guide.

    Thread Starter libaudie

    (@libaudie)

    You must download and activate this little wordpress plugin at http://marketpress.com/wp-content/uploads/2014/03/backwpup-disable-ssl-verify.zip as you do with any other plugin. Download and activate.
    Worked for me.

    wavenology

    (@wavenology)

    It does solved the problem, thanks a bunch, really appreciated.

    himar-hitham

    (@himar-hitham)

    yapp now working after instal backwpup-disable-ssl-verify.zip , thanks

    himar-hitham

    (@himar-hitham)

    on my another site no error message appear. just stuck in 19% and failed to upload, it was working fine before, this is the working log

    [INFO] BackWPup version 3.1.2; A project of Inpsyde GmbH
    [INFO] WordPress version 3.8.3
    [INFO] Blog url: http://himarwanto.hitham.org/
    [INFO] BackWPup job: oracle jobs; DBCHECK+DBDUMP+FILE+WPEXP+WPPLUGIN
    [INFO] BackWPup cron: 0 1 * * 0; Next: Sun, 4 May 2014 @ 01:00
    [INFO] BackWPup job started manually
    [INFO] PHP ver.: 5.3.28; litespeed; Linux
    [INFO] Maximum PHP script execution time is 120 seconds
    [INFO] MySQL ver.: 5.5.36-cll
    [INFO] curl ver.: 7.24.0; OpenSSL/1.0.1e
    [INFO] Temp folder is: /home/xxx/public_html/himarwanto/wp-content/uploads/backwpup-1911e5-temp/
    [INFO] Logfile is: /home/xxx/public_html/himarwanto/wp-content/uploads/backwpup-1911e5-logs/backwpup_log_1911e5_2014-04-27_20-21-51.html
    [INFO] Backup type is: archive
    [INFO] Backup file is: /home/xxx/public_html/himarwanto/wp-content/uploads/backwpup-1911e5-temp/backwpup_1911e5_2014-04-27_20-21-51.tar.gz
    [27-Apr-2014 20:21:51] 1. Try to backup database …
    [27-Apr-2014 20:21:51] Connected to database xxx_dbku on localhost
    [27-Apr-2014 20:21:51] Backup database table “wp_commentmeta” with “13” records
    [27-Apr-2014 20:21:51] Backup database table “wp_comments” with “6” records
    [27-Apr-2014 20:21:51] Backup database table “wp_itsec_lockouts” with “0” records
    [27-Apr-2014 20:21:51] Backup database table “wp_itsec_log” with “126” records
    [27-Apr-2014 20:21:51] Backup database table “wp_itsec_temp” with “2” records
    [27-Apr-2014 20:21:51] Backup database table “wp_links” with “0” records
    [27-Apr-2014 20:21:51] Backup database table “wp_options” with “795” records
    [27-Apr-2014 20:21:52] Backup database table “wp_postmeta” with “731” records
    [27-Apr-2014 20:21:52] Backup database table “wp_posts” with “90” records
    [27-Apr-2014 20:21:52] Backup database table “wp_term_relationships” with “56” records
    [27-Apr-2014 20:21:52] Backup database table “wp_term_taxonomy” with “49” records
    [27-Apr-2014 20:21:52] Backup database table “wp_terms” with “47” records
    [27-Apr-2014 20:21:52] Backup database table “wp_usermeta” with “104” records
    [27-Apr-2014 20:21:52] Backup database table “wp_users” with “5” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfBadLeechers” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfBlocks” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfBlocksAdv” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfConfig” with “97” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfCrawlers” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfFileMods” with “44” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfHits” with “481” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfHoover” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfIssues” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfLeechers” with “87” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfLockedOut” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfLocs” with “3” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfLogins” with “74” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfNet404s” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfReverseCache” with “2” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfScanners” with “1” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfStatus” with “902” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfThrottleLog” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_wfVulnScanners” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_woocommerce_attribute_taxonomies” with “1” records
    [27-Apr-2014 20:21:52] Backup database table “wp_woocommerce_downloadable_product_permissions” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_woocommerce_order_itemmeta” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_woocommerce_order_items” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_woocommerce_tax_rate_locations” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_woocommerce_tax_rates” with “0” records
    [27-Apr-2014 20:21:52] Backup database table “wp_woocommerce_termmeta” with “25” records
    [27-Apr-2014 20:21:52] Added database dump “database.sql” with 1.05 MB to backup file list
    [27-Apr-2014 20:21:52] Database backup done!
    [27-Apr-2014 20:21:52] 1. Trying to make a list of folders to back up …
    [27-Apr-2014 20:21:52] 428 folders to backup.
    [27-Apr-2014 20:21:52] 1. Trying to create a WordPress export to XML file …
    [27-Apr-2014 20:21:52] Check WP Export file …
    [27-Apr-2014 20:21:52] WP Export file is a valid WXR file.
    [27-Apr-2014 20:21:52] Added XML export “Himarwanto.wordpress.2014-04-27.xml” with 200.33 kB to backup file list.
    [27-Apr-2014 20:21:52] 1. Trying to generate a file with installed plugin names …
    [27-Apr-2014 20:21:52] Added plugin list file “Himarwanto.pluginlist.2014-04-27.txt” with 2.84 kB to backup file list.
    [27-Apr-2014 20:21:52] 1. Trying to generate a manifest file …
    [27-Apr-2014 20:21:52] Added manifest.json file with 6.00 kB to backup file list.
    [27-Apr-2014 20:21:52] 1. Trying to create backup archive …
    [27-Apr-2014 20:21:52] Compressing files as TarGz. Please be patient, this may take a moment.
    [27-Apr-2014 20:26:55] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [27-Apr-2014 20:26:55] 2. Trying to create backup archive …
    [27-Apr-2014 20:26:55] Compressing files as TarGz. Please be patient, this may take a moment.
    [27-Apr-2014 20:31:59] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [27-Apr-2014 20:31:59] 3. Trying to create backup archive …
    [27-Apr-2014 20:31:59] Compressing files as TarGz. Please be patient, this may take a moment.

Viewing 15 replies - 1 through 15 (of 16 total)
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