Title: BackWPup disable WP Super Cache
Last modified: May 11, 2026

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# BackWPup disable WP Super Cache

 *  Resolved [jidwictut9](https://wordpress.org/support/users/jidwictut9/)
 * (@jidwictut9)
 * [6 days, 18 hours ago](https://wordpress.org/support/topic/backwpup-disable-wp-super-cache/)
 * Hello, every time a backup is run—whether manually or as part of a scheduled 
   task—my WP Super Cache cache gets deactivated.
 * I am experiencing a conflict between BackWPup and WP Super Cache.
 * Every time a BackWPup job starts (even a database-only backup), WP Super Cache
   is automatically disabled. I observed that the file `wp-cache-config.php` gets
   a new timestamp exactly when the backup starts, and the caching state switches
   to “Off” in the WordPress dashboard.
 * I have already tried the following:
    - Excluded the `/wp-content/cache/` directory from the backup.
    - Excluded the `wp_options` table from the database backup.
    - Both steps did not resolve the issue.
 * The only workaround that works is setting the file permissions of `wp-cache-config.
   php` to 444 (read-only). This prevents the caching from being turned off during
   the backup process.
 * Is there any specific function or hook in BackWPup that triggers a cache flush
   or a configuration check which might cause this behavior?
 * Best regards,
    -  This topic was modified 6 days, 18 hours ago by [jidwictut9](https://wordpress.org/support/users/jidwictut9/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [jidwictut9](https://wordpress.org/support/users/jidwictut9/)
 * (@jidwictut9)
 * [6 days, 17 hours ago](https://wordpress.org/support/topic/backwpup-disable-wp-super-cache/#post-18904574)
 * After playing around a bit, I realized that this error has been occurring since
   version 5.6.7
 *  Plugin Support [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * (@saranshwpm)
 * [5 days, 20 hours ago](https://wordpress.org/support/topic/backwpup-disable-wp-super-cache/#post-18905423)
 * Hi,
 * Thank you for the detailed report and for the troubleshooting you already did.
 * I was able to replicate this behavior on my end as well. I’ve opened an internal
   report for our developers so they can review why WP Super Cache is being disabled
   when a BackWPup job starts.
 * Your notes about `wp-cache-config.php` being updated at the exact backup start
   time are very helpful and have been included in the report.
 * I’ll get back to you once I have an update from our team.
 * Thank you again for bringing this to our attention.
 *  Plugin Support [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * (@saranshwpm)
 * [2 days, 13 hours ago](https://wordpress.org/support/topic/backwpup-disable-wp-super-cache/#post-18909140)
 * Hello,
   We appreciate your patience.
 * The developers have acknowledged the issue, and it will be addressed in one of
   the upcoming update.
 * Thank you for bringing this to our attention.
 * Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * Last activity: [2 days, 13 hours ago](https://wordpress.org/support/topic/backwpup-disable-wp-super-cache/#post-18909140)
 * Status: resolved