Support » Plugin: BackWPup - WordPress Backup Plugin » BackWPup download backup as zip is 220 bytes

  • Hi. Firstly, BackWPup is awesome, thanks for the amazing plugin. I’m trying to download the ZIP file backup but the site seems to just hang and then give me a 220 bytes zip, which windows tells me is corrupt. I tried running the backup again but it still does the same. BackWPUp tells me the backup has run successfully and the download size is 161MB. Any ideas?

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  • Ah Wait. I opened the zip file in a text editor and it gives me this message:

    <b>Fatal error</b>: Allowed memory size of 268435456 bytes exhausted (tried to allocate 129259132 bytes) in <b>/home/public_html/wp-content/plugins/backwpup/libs/dropbox.php</b> on line <b>259</b>

    Guess I need to figure out how to up the memory available, but I wonder why the error is happening in dropbox.php as downloading the zip shouldn’t need dropbox to be involved.

    Is this a bug maybe? Surely to download a zip it shouldn’t need more than 268mb. It’s on a shared environment so I don’t think I can increase it any more.

    Hi, it sounds like you need more memory allocated to WordPress But you say you already have 268mb or memory correct!!

    What version are you running? If you are running the latest version try reverting back to 2.1.17 and see if you still get the same error.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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