Support » Plugin: UpdraftPlus WordPress Backup Plugin » Backups stop and reinitiate

  • Resolved domvallsgmailcom

    (@domvallsgmailcom)


    Hi, I’ve noticed that very often, backup stops and reinitiate inmediately.
    There is no error in log, it just stops.
    This causes that the backup files already generated are uploaded to Google Drive.
    But, although the log stops, it looks like the backup goes on and generates the remaining files, that are kept in the public_html/wp-content/updraft and don’t get uploaded to Google drive.
    Usually, the backup reinitiates, completes correctly and uploads all the files to Google Drive.
    I’ve put snapshots of Google drive content, server and plugin, as well as the last 2 log files, one failed and one completed, both run at aproximately the same time, in this dropbox file:

    https://www.dropbox.com/sh/6d62tsuxqyy4z0t/AABw1AGbbqB3ooJxH7zZASXXa?dl=0

    Any help will be appreciated.
    Regards,
    Domingo.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi Domingo,

    Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.

    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,
    Bryle

    Hi Bryle,

    I already uploaded to the dropbox folder a couple of logs for this morning backup, one for the failing run (log.b5e595ad1a04.txt), and another for the complete run (log.2f766fcd6a55.txt).

    https://www.dropbox.com/sh/6d62tsuxqyy4z0t/AABw1AGbbqB3ooJxH7zZASXXa?dl=0

    Regards,
    Domingo

    After reporting the problem, I did remove every incomplete backup file and log in the server as well as in Google Drive, since server disk space consumed was growing.

    Since then, surprisingly, I have not experienced any new duplicate backup.

Viewing 3 replies - 1 through 3 (of 3 total)
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