Title: Backups Not Completing
Last modified: September 12, 2019

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# Backups Not Completing

 *  Resolved [jessicamaul](https://wordpress.org/support/users/jessicamaul/)
 * (@jessicamaul)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/backups-not-completing-4/)
 * Good evening,
 * I’ve used your plugin for years and LOVE it…this is the first time I’ve ever 
   had an issue with it. The backups stall out when they get to the uploads section.
   I’ve tried backing up the uploads separate from the others (database, themes,
   etc.) and nothing works. All others backup fine. I have also decreased the increments
   from 400mb to 100.
 * The log is below. Please let me know what to do.
 * _85k lines of log file removed by moderator.. please don’t post ridiculously 
   large pieces of info like this on our forums, thanks_
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackups-not-completing-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [6 years, 8 months ago](https://wordpress.org/support/topic/backups-not-completing-4/#post-11925392)
 * [@jessicamaul](https://wordpress.org/support/users/jessicamaul/) Please use a
   service like pastebin.com or gist.github.com to post large logs and put a link
   to that here.
 *  Thread Starter [jessicamaul](https://wordpress.org/support/users/jessicamaul/)
 * (@jessicamaul)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/backups-not-completing-4/#post-11925455)
 * [@sterndata](https://wordpress.org/support/users/sterndata/) Let me know if this
   works – [https://gist.github.com/jmaul952/f41f134e793ad473cb5b83ec5762a1fb](https://gist.github.com/jmaul952/f41f134e793ad473cb5b83ec5762a1fb)
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [6 years, 8 months ago](https://wordpress.org/support/topic/backups-not-completing-4/#post-11925468)
 * I get a 404 on that. Make sure you copied the URL correctly. Please don’t @-ping
   me on this. I’m not part of this discussion.
 *  Thread Starter [jessicamaul](https://wordpress.org/support/users/jessicamaul/)
 * (@jessicamaul)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/backups-not-completing-4/#post-11926101)
 * Okay well… nothing seems to be going right for me this week. I can’t seem to 
   get it listed on github so I’ve uploaded the txt file to drive. Please, if anyone
   can help me figure out how to fix the updraft issue – I really need to get the
   site completely backed up.
 * Link for log file: [https://drive.google.com/file/d/1Q34bbBmaepmkRUB1I2hnQK8zVQD3M9Hp/view?usp=sharing](https://drive.google.com/file/d/1Q34bbBmaepmkRUB1I2hnQK8zVQD3M9Hp/view?usp=sharing)
    -  This reply was modified 6 years, 8 months ago by [jessicamaul](https://wordpress.org/support/users/jessicamaul/).
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/backups-not-completing-4/#post-11928426)
 * Hi,
 * It shows that the backup process is timed out or killed off.
 * Please ask your hosts/server admin to investigate their PHP error logs. These
   logs should contain more information on the exact issue that is causing the backup
   process to halt.
 * Kind Regards,
    Bryle

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Backups Not Completing’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/backups-not-completing-4/#post-11928426)
 * Status: resolved