• Resolved kai

    (@iturtle)


    hi there,
    i found this thread:
    https://wordpress.org/support/topic/backups-are-not-being-saved-to-wp-content-updraft/
    but i ftp save to a different server in a different folder(name)
    backups used to work. they are on the external ftp server but not in the local backup folder /wp-content/updraft/
    but in this folder is a folder with the name emptydir, log files, index.html and web.config
    maybe this is a hint?
    what could be the reason? thanks! kai

    • This topic was modified 1 month, 1 week ago by kai.
    • This topic was modified 1 month, 1 week ago by kai.
Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support vupdraft

    (@vupdraft)

    In settings >> show expert setting can you check if the option to “Delete local backups” is checked?

    If it is can you uncheck it and save your settings?

    Thread Starter kai

    (@iturtle)

    yes. thanks. turned it on and off, too 😉

    i always have it checked and it keeps the last few backups on the server.

    • This reply was modified 1 month, 1 week ago by kai.
    Thread Starter kai

    (@iturtle)

    i unchecked and now one backup stays in the folder.
    but i would like to have older backups deleted automatically. otherwise the server will overflow soon…

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    Unfortunately, the older backups will not be deleted unless you delete them manually. To stop new backups accumulating, just set up a retention limit in the settings tab. I would always advise, at a minimum to have three backups. Ideally you want more than this as if you have a virus you may have to go further back to find a restore point that is not infected.

    Thread Starter kai

    (@iturtle)

    hi @vupdraft
    thanks for explaining!
    so how do i set up updraft to keep the last 5 backups locally and! on the remote server?
    thanks again! kai

    • This reply was modified 1 month ago by kai.
    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    Just keep that object unchecked and set your retention limit to 5 for the files and DB in the settings tab.

    The retention limit will apply to both local backups and the backups on the remote storage.

    Thread Starter kai

    (@iturtle)

    hi @vupdraft
    thanks again for your explanation!
    but actually i am still confused.
    i have over a dozen websites and i used to check that object. and always only the max number (retention limit) of backups are being kept on the local!! server.
    now you say that if i uncheck it the same thing happens.
    i also must say that the help text in the plugin is not very clear (to me):
    >>Check this to delete any superfluous backup files from your server after the backup run finishes (i.e. Whilst this option is unchecked, files sent to remote storage will also remain stored locally, and no locally stored files will be deleted in response to any retention rules).<<
    thanks again for clarifying! kai

    Plugin Support vupdraft

    (@vupdraft)

    If you want the backups stored on your server, leave this unchecked.

    If you want the backups removed from the server check it.

    It looks like you want the backups on your server, so you would leave it unchecked.

    Thread Starter kai

    (@iturtle)

    thanks @vupdraft !
    i want the same number of backups (eg 5) on the local server and the remote server.
    how?
    it is important that the superfluous backups on the local server are being deleted. otherwise the server will overflow quickly.
    thanks! kai

    • This reply was modified 1 month ago by kai.
    Plugin Support vupdraft

    (@vupdraft)

    If you remove all your backups now and set your retention limit to 5 and keep the option to “delete local backups unchecked. You should have 5 backups in both your remote storage and locally

    Thread Starter kai

    (@iturtle)

    thanks for making it clear!
    the confusion comes from the settings explanation for me.
    if i uncheck the “delete local backups” option then for me it is clear that local backups will never be deleted and the server space would be exceeded quickly.
    maybe the further explanation with the plugin is difficult for non english speakers to understand >> (and no locally stored files will be deleted in response to any retention rules).
    best wishes, kai

    • This reply was modified 1 month ago by kai.
    Thread Starter kai

    (@iturtle)

    hi @vupdraft
    i just checked another of my websites and there the option is checked and there are 8 copies on the local server! this is how i used to set it up and it works for me. but with this website i do not use the remote server. does updraft behave different in this case?
    the whole thing started when the local backups where gone with a few websites.
    i am still confused. sorry.

    Plugin Support vupdraft

    (@vupdraft)

    Can you post some logs from the affected sites using a tool such as pastebin.com?

Viewing 13 replies - 1 through 13 (of 13 total)
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