Title: Backups are Empty
Last modified: February 3, 2021

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# Backups are Empty

 *  Resolved [dberch](https://wordpress.org/support/users/dberch/)
 * (@dberch)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/backups-are-empty/)
 * As of 2021, all backups appear to run correctly (no errors) and the FTP settings
   are claiming to work – but when I check the file manager the files are 0 bytes.
   Help! We tried to restore using a backup and the restoration couldn’t run due
   to the file having no size. Our plugin is uptodate – version 1.16.47.

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/backups-are-empty/#post-14000664)
 * Hi,
 * Please could you send us a copy of the backup log?
    This can be found in the 
   UpdraftPlus Existing Backups tab. The contents will be too long to post here 
   directly, but you can use an online service such as Dropbox or Pastebin, and 
   post the link here.
 * Regards,
    Bryle

Viewing 1 replies (of 1 total)

The topic ‘Backups are Empty’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/backups-are-empty/#post-14000664)
 * Status: resolved