Title: BackupGuard Error: PHP EXECUTION TIMEOUT ERROR
Last modified: March 4, 2018

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# BackupGuard Error: PHP EXECUTION TIMEOUT ERROR

 *  Resolved [esquivalience](https://wordpress.org/support/users/esquivalience/)
 * (@esquivalience)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-7/)
 * Hello,
 * Recently I have been attempting to run a backup throught the backupguard plugin,
   however whenever it is attempted, this error message is shown:
 * “**BackupGuard Error: PHP EXECUTION TIMEOUT ERROR**”
    “Your hosting has an execution
   time limit of 600 seconds for PHP scripts, which is not enough for performing
   a full backup/restore of your website. A full website backup/restore is a complex
   process which may take a couple of minutes depending on many circumstances. The
   needed execution time varies depending on the backup options and your server 
   performance, that’s why we cannot tell exactly how much execution time is needed.
   But, almost all hosting providers give users the ability to increase the execution
   time limit or they increase it themselves, upon user request. Please ask your
   hosting provider if they are able to increase your execution time limit. If this
   isn’t an option for you, then try to activate the “Reloads enabled” option in
   the settings (to compress your data chunk by chunk). Then disable any security
   plugin which could prevent nopriv ajax calls and try again to create a new backup.
   If you still see this error, please contact us and we’ll do our best to help 
   you figure it out ASAP.”
 * I am using managed wordpress on GoDaddy and the plugin has worked in the past.
 * Thanks for all the help!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/)
 * (@backupguard)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-7/#post-10043135)
 * [@esquivalience](https://wordpress.org/support/users/esquivalience/) have you
   opened a support ticket for this?
 * If not, you can open direct support ticket here: [https://backup-guard.com/products/backup-wordpress/support-p2p](https://backup-guard.com/products/backup-wordpress/support-p2p)
   and our developers will try to solve your issue.
 *  [MosesK](https://wordpress.org/support/users/kamaim/)
 * (@kamaim)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-7/#post-10428565)
 * And the result is? I can’t seem to get an answer on my ticket and looking around
   until I can find an answer that works.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘BackupGuard Error: PHP EXECUTION TIMEOUT ERROR’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [MosesK](https://wordpress.org/support/users/kamaim/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-7/#post-10428565)
 * Status: resolved