Title: BackupGuard Error: PHP EXECUTION TIMEOUT ERROR Last modified: September 11, 2019 --- # BackupGuard Error: PHP EXECUTION TIMEOUT ERROR * Resolved [vortekpo](https://wordpress.org/support/users/vortekpo/) * (@vortekpo) * [6 years, 8 months ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-10/) * Your hosting has an execution time limit of 4000 seconds for PHP scripts, which is not enough for performing a full backup/restore of your website. A full website backup/restore is a complex process which may take a couple of minutes depending on many circumstances. The needed execution time varies depending on the backup options and your server performance, that’s why we cannot tell exactly how much execution time is needed. But, almost all hosting providers give users the ability to increase the execution time limit or they increase it themselves, upon user request. Please ask your hosting provider if they are able to increase your execution time limit. If this isn’t an option for you, then try to activate the “Reloads enabled” option in the settings (to compress your data chunk by chunk). Then disable any security plugin which could prevent nopriv ajax calls and try again to create a new backup. If you still see this error, please contact us and we’ll do our best to help you figure it out ASAP. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackupguard-error-php-execution-timeout-error-10%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Thread Starter [vortekpo](https://wordpress.org/support/users/vortekpo/) * (@vortekpo) * [6 years, 8 months ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-10/#post-11923450) * I keep getting these errors and I can’t back up on the BackupGuard. My hosting keeps increasing the execution time limit but it is never enough. What is happening? * Thread Starter [vortekpo](https://wordpress.org/support/users/vortekpo/) * (@vortekpo) * [6 years, 8 months ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-10/#post-11923468) * Also every time I try to do a backup my admin side goes to a 500 Error. * [bfdnova](https://wordpress.org/support/users/bfdnova/) * (@bfdnova) * [6 years, 8 months ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-10/#post-11928615) * I get the same error. I increases my execution time limit to 9000 seconds and still get same error. 2.5 hours should be plenty of time to execute a php script. * Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/) * (@backupguard) * [6 years, 8 months ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-10/#post-11931965) * Dear [@vortekpo](https://wordpress.org/support/users/vortekpo/) and [@bfdnova](https://wordpress.org/support/users/bfdnova/) * Could you please share backup log file with us? Sign up for a [https://pastebin.com/](https://pastebin.com/) account. Or use a GIST. [https://gist.github.com/](https://gist.github.com/) * Then share a link to that paste or gist. * You can download the mentioned log file by following instructions described in the link:[https://backup-guard.com/products/backup-wordpress/doc/download-backup-log](https://backup-guard.com/products/backup-wordpress/doc/download-backup-log) * [Andrzej Daleszczyk](https://wordpress.org/support/users/leechu84/) * (@leechu84) * [6 years, 4 months ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-10/#post-12310170) * i have the same problem. please help me Your hosting has an execution time limit of 300 seconds for PHP scripts, which is not enough for performing a full backup/ restore of your website. A full website backup/restore is a complex process which may take a couple of minutes depending on many circumstances. The needed execution time varies depending on the backup options and your server performance, that’s why we cannot tell exactly how much execution time is needed. But, almost all hosting providers give users the ability to increase the execution time limit or they increase it themselves, upon user request. Please ask your hosting provider if they are able to increase your execution time limit. If this isn’t an option for you, then try to activate the “Reloads enabled” option in the settings (to compress your data chunk by chunk). Then disable any security plugin which could prevent nopriv ajax calls and try again to create a new backup. If you still see this error, please contact us and we’ll do our best to help you figure it out ASAP. * Thread Starter [vortekpo](https://wordpress.org/support/users/vortekpo/) * (@vortekpo) * [6 years, 1 month ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-10/#post-12575184) * I am getting PHP EXECUTION TIMEOUT ERROR Oops… Seems there was an issue during the backup process. Let our support representatives know about it by pressing here: Can you help? Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘BackupGuard Error: PHP EXECUTION TIMEOUT ERROR’ is closed to new replies. * ![](https://ps.w.org/backup/assets/icon-128x128.png?rev=3287187) * [JetBackup - Backup, Restore & Migrate](https://wordpress.org/plugins/backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup/) * [Active Topics](https://wordpress.org/support/plugin/backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup/reviews/) * 6 replies * 2 participants * Last reply from: [vortekpo](https://wordpress.org/support/users/vortekpo/) * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/backupguard-error-php-execution-timeout-error-10/#post-12575184) * Status: resolved