Support » Plugin: NinjaFirewall (WP Edition) - Advanced Security » BackupBuddy with Ninjafirewall

  • I installed BackupBuddy from iThemes, and when I tried to run a backup, I got:

    Warning #9038: Connected to server but unexpected output: Access Denied, IP Logged. Code: 403 Forbidden Forbidden.

    Does this have anything to do with Ninjafirewall? If so, is there a setting that I can use to enable BackupBuddy? I am able to use UpdraftPlus ok, but I would like to use BB because it has a few more features.

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  • Plugin Author nintechnet

    (@nintechnet)

    Hi,

    Access Denied, IP Logged is not a NinjaFirewall default message. But you may have changed it from the “Firewall Options > Blocked user message” menu?
    If you did, can you check and paste here the firewall log line that blocked the request, that will tell us why it was rejected?

    Thank you for your reply.

    A bit of searching turned up several folks who use both BB and NF, so I concluded that NF was unlikely to be the problem. I disabled some other plugins, and was able to get BB to work. However I’m now having other difficulties with BB, which I am investigation with iThemes.

    Sorry to bother you!

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