Support » Plugin: DreamObjects Backups » BackupBuddy deactivated/deleted and DreamObjects still won't install.

  • Resolved joshuaiz

    (@joshuaiz)


    Getting the following error:

    Running both DreamObjects Backups AND BackupBuddy at once will cause a rift in the space/time continuum, because we use different versions of the AWS SDK. Please deactivate BackupBuddy if you wish to use DreamObjects.

    BackupBuddy is 100% deleted. How can I activate the plugin?

    https://wordpress.org/plugins/dreamobjects/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    It’s running a check on is_plugin_active( 'backupbuddy/backupbuddy.php' ) so that’s … pretty weird.

    Are you on DreamPress? If so, you MAY have a stuck memcache. If you’re good with command line, log in via SSH and type ‘wp cache flush’ – If not, open a ticket and ask some happy tech support person to do that for you 🙂

    No not on DreamPress. On DH VPS. I also cleared the WP Super Cache cache but that does not cache anything in the WP Admin anyway.

    BackupBuddy plugin directory is not in /plugins at all.

    Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    Delete and reinstall DreamObjects.

    Something’s caught somewhere, but I’ve never seen that one before…

    Just did that – same thing.

    Ahhh I think I know what it is. I use Amazon S3 and Cloudfront and Amazon AWS to serve static files. I’m assuming I cannot use these and DreamObjects Backups at the same time.

    But even if that is true, then the error message should mention that instead of BackupBuddy. Even with BB deactivated/deleted, it is still giving me the error message I got above that mentions BackupBuddy.

    If the AWS plugin and DreamObjects Backups are not compatible, this is a huge problem as I just got flagged by DreamHost for storing BB backups on the server (which is the default). While I know I should store them on another server and can use Amazon S3 for this, you are talking about thousands of people who use Amazon S3 for static files and are going to be flagged on DH using BackupBuddy and then cannot use DreamObjects for these backups.

    This is pretty much a clusterf**k at this point.

    Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    Whoops! That’s a typo in the code, I’ll fix that. Yes, it’s incompatible with the plugin amazon-web-services but … that’s because we use the same code and it runs into major conflicts when we’re out of sync with the core SDK. Similarly, with BackupBuddy we make a lot of the same calls and they use AWS and I use DHO and they’re like Mary Kate and Ashley Olsen. Both at the same time means disaster.

    I actually thought BackupBuddy lets you store to DHO though…

    UpdraftPlus lets you save ’em – http://wiki.dreamhost.com/How_to_Use_UpdraftPlus_with_DreamObjects

    Anyway, yes, it’s a problem that it’s not compatible with all things, but it’s not a simple one to work around :/ Which is why it stops you from doing anything and blowing up your site.

    (Irony?

    } elseif (is_plugin_active( 'amazon-web-services/amazon-web-services.php' )) {
    	dreamobjects_core_incompatibile( __( 'Running both DreamObjects Backups AND BackupBuddy at once will cause a rift in the space/time continuum, because we use different versions of the AWS SDK. Please deactivate BackupBuddy if you wish to use DreamObjects.', 'dreamobjects' ) );
    	} elseif (is_plugin_active( 'backupbuddy/backupbuddy.php' )) {
    	dreamobjects_core_incompatibile( __( 'Running both DreamObjects Backups AND Amazon Web Services at once will cause a rift in the space/time continuum, because we use different versions of the AWS SDK. Please deactivate Amazon Web Services if you wish to use DreamObjects.', 'dreamobjects' ) );

    … Yeaaah so looks like I pasted them in the wrong sections. Well done me!)

    I think the other way around works:

    You can save BackupBuddy backups to Amazon S3. AFAIK, they do not support DHO.

    In any event, I’m having a spirited debate regarding your “Unlimited” policy which I have had since 2005. I got flagged for storing BB backups on the same server, however after a careful read of your Unlimited policy, it is not specifically prohibited to do so on the same server, even though this is not following best practices.

    As this is the default for BackupBuddy, for DH to prohibit this does not make a lot of sense. I’m sure there are tens of thousands of people doing this on DH alone, VPS or otherwise.

    Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    It’s under https://www.dreamhost.com/legal/acceptable-use-policy/

    Personal Backups

    With the exception of DreamHost Dedicated Server products, the customer agrees to make use of DreamHost Web Hosting servers primarily for the purpose of hosting a website, and associated email functions. Data uploaded must be primarily for this purpose. DreamHost Web Hosting servers are not intended as a data backup or archiving service. DreamHost Web Hosting reserves the right to negotiate additional charges with the Customer and/or the discontinuation of the backups/archives at their discretion. If you exceed your allocated transfer bandwidth for a month, you will be billed at the rate of $1 per additional 10GB.

    So .. yeah, we do have that one covered, I’m afraid 🙁

    While I understand, hosting backups is not the primary purpose of any of my site(s). These are not personal backups – they are for business. That’s why I am paying for a VPS. Nowhere here does it say that you cannot host backups on your site:

    https://www.dreamhost.com/legal/unlimited-policy/

    Also, the Acceptable Use Policy says specifically at the top:

    The following statements pertain to all products and services offered by DreamHost, including DreamCompute and DreamObjects.

    Thus, you cannot use DreamObjects to host BackupBuddy backups either then. That is going to force everyone to use Amazon S3 or some other service unless this language is clarified.

    Furthermore, I have unlimited bandwidth and unlimited storage and my VPS was provisioned before November 12, 2014 when your unlimited policy ended.

    In any event, I am moving all of my BackupBuddy backups to Amazon S3 to avoid any issue.

Viewing 9 replies - 1 through 9 (of 9 total)
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