Alright, the title makes this seem easy enough. Some of you are asking, why didn’t you just google this or dig a little before posting. Well, because I don’t actually have access to my current hosting account. That makes things quite a bit more difficult. So, our website is here: http://www.thedeadhub.com
We like our site, it suits our needs but we’re looking to expand. Problem is, the developer that’s hosting the site for us keeps giving us the run around. He won’t give us any of the hostmonster information so there’s no way for us to retrieve the data. Furthermore, we’ve already paid him WAY too much money for what he’s done. Nearly $8,000 just to design the wordpress theme and do some minor design work elsewhere! I know, crazy but it wasn’t my deal, I came on after the fact.
Anyways, the domain was bought from Go Daddy so we have full access to that account, it’s under our name. Now I just need to figure out how I can backup the WP folders off the server without having FTP access.
Has anyone ever had a situation like this? I don’t know how else to react because he’s completely ignoring us and after 3 months of a standstill waiting for him, I’d like to get back to work so we can optimize our website.
Thanks in advance, sorry for the long post.
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