• Resolved Jan-Ove Johansson

    (@admin227)


    Hi!
    When I try to optimize my images, I get an error message: Backup directory is not writable.
    When I uncheck Back up original images in Settings, then it works. But I have to be able to save the original images.
    I have tried changing the Uploads – Backup folders to 777 but it does not help. I have WordPress Version 5.3 and Imagify Version 1.9.8.1

    Thank You
    J-O Johansson

    The page I need help with: [log in to see the link]

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  • Thread Starter Jan-Ove Johansson

    (@admin227)

    Hi, thank you for the answer.
    I have sent you an email with information.

    Best regards
    Jan-Ove

    Thread Starter Jan-Ove Johansson

    (@admin227)

    Hi! When Imagify try to make a backup it will use:

    private_html

    /wp-content/uploads/backup/. And then the private_html points to public_html. What can I do about it? Hope you understand what I mean.

Viewing 2 replies - 1 through 2 (of 2 total)
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