• Resolved dgebel

    (@dgebel)


    Tried Backup on an existing site for the first time.

    System is still in “scan for files” mode after 12 hours so I can’t start the backup.

    There’s no progress indicator in the What to backup section. Just says NaN for the backup size.

    This is on Bluehost. Tried it on another site of mine and it worked well.

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @dgebel

    define('BMI_CLI_ENABLED', false);
    Does nothing with options different than default.

    If you now choose default settings it should probably stop at some milestone.
    But what will happen if you comment out the BMI_CLI_ENABLED in wp-config.php
    And try to run the backup again.

    There is a possibility that PHP don’t use 7.4 but older.
    For security reasons PHP process (mostly www-data user) has individual settings.

    The good thing is that we can point the plugin to php 7.4 binary file.
    That should also solve your issue with PHP CLI.

    Let me know about results of above.
    And tell me if you need instructions how to find and replace php binary in our plugin.

    Thread Starter dgebel

    (@dgebel)

    I tried commenting it out, but it just failed again.
    The PHP library is set to 7.4 in the CPanel handler.
    Are you saying you include a PHP binary in your plugin somewhere? I wouldn’t think that Bluehost would allow that. Or do you mean explicitly point the plugin to the PHP 7.4 binary?

    Plugin Support backupsupport

    (@backupsupport)

    Hi @dgebel

    Yes binary means executable file.
    Like file.exe on Windows.

    You can get the location by typing “which php” via SSH

    Then we will need to replace it manually in the plugin.

    Let me know if you have access to ssh.
    Have a nice weekend 🙂

    Plugin Support backupsupport

    (@backupsupport)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 4 replies - 16 through 19 (of 19 total)
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