Support » Plugin: Backup by Supsystic » Backup with dropbox: Noting happens

  • Resolved berndg17



    we connected the plugin to dropbox. Dropbox shows the successful connection. But all what happens is:

    [2019-03-24 22:29:15] Send request to create backup
    [2019-03-24 22:29:15] Clear temporary directory
    [2019-03-24 22:29:15] Backup settings: Full backup; WordPress Core; Plugins folder; Themes folder; Uploads folder; Any folder inside wp-content; Database backup; Exclude: upgrade,cache; Email notification:

    Nothing more, no files created on dropbox, no progress. Any ideas?

    Thanks, Bernd

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  • Plugin Author supsystic


    Hello, @berndg17
    Thank you for contacting us regarding your question.

    Please contact us through ourĀ 
    internal support.
    We will help you to solve the problem.



    I did this before I asked here, using the contact form you provided with the plugin. No reply since …

    I decided to buy another plugin, thanks.

    Plugin Author supsystic


    Hello. Could you please give us your email address?
    We will try to find your ticket and will definitely solve your problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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