Support » Plugin: Backup by Supsystic » Backup with dropbox: Noting happens

  • Resolved berndg17

    (@berndg17)


    Hi,

    we connected the plugin to dropbox. Dropbox shows the successful connection. But all what happens is:

    [2019-03-24 22:29:15] Send request to create backup
    [2019-03-24 22:29:15] Clear temporary directory
    [2019-03-24 22:29:15] Backup settings: Full backup; WordPress Core; Plugins folder; Themes folder; Uploads folder; Any folder inside wp-content; Database backup; Exclude: upgrade,cache; Email notification: xx@xxx.com.

    Nothing more, no files created on dropbox, no progress. Any ideas?

    Thanks, Bernd

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @berndg17
    Thank you for contacting us regarding your question.

    Please contact us through ourĀ 
    internal support.
    We will help you to solve the problem.

    berndg17

    (@berndg17)

    I did this before I asked here, using the contact form you provided with the plugin. No reply since …

    I decided to buy another plugin, thanks.

    Plugin Author supsystic

    (@supsysticcom)

    Hello. Could you please give us your email address?
    We will try to find your ticket and will definitely solve your problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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