Support » Plugin: WordPress Backup to Dropbox » Backup up now not working

  • Resolved silvermarbles



    When i go into backup log, there is a backup now button. When I press it, it says “You have not run a backup yet. When you do you will see a log of it here.” This message just sits here and there is nothing in the drop box account. I assume i need to get this bit working before I look into the cron stuff. At the moment it doesn’t seem to be doing much.

    Any advice is appreciated.


Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Michael De Wildt


    Gday mate,

    An instant backup uses the same mechanism as a scheduled one so pleas go through this sticky to work out what the problem might be.

    If you still cant get it working please let me know.


    Hi Mkey

    Thanks for getting back to me.

    I think i have a problem with the wp-con file.

    My host is HEART INTERNET who says this

    Checking the plugin you are using, this notes that curl support is required. Curl is available on the shared hosting however a script within the hosting cannot call files locally stored via curl.

    This is due to http loopbacks (a script calling a local file via the domain url) being disabled within the shared environment.

    This is done to prevent the possibility that mis-configured scripts could enter, essentially, an “infinite loop”, making call-backs to themselves. Such a situation is extremely detrimental to server performance, and would negatively impact other users also on this shared server.

    Unfortunately we are not able to lift this block on a per-site or per-script basis, so you will need to see if you are able to reconfigure the script (or contact the script authors for assistance doing this, some wordpress backups do have an alternate method), or use an alternative script that doesn’t require HTTP requests to its own server.

    Any ideas who we can get round this?

    Plugin Contributor Michael De Wildt


    Gday mate,

    My first solution would be to change hosts because disabling a core WordPress feature to increase server performance is poor form in my opinion.

    Failing that, I am working on a solution that will use and external cron to get around hosts that impose this draconian restriction on their users.

    I hope to have it ready in the coming weeks.


    Thanks Mikey

    Would I will be able to setup a manual CRON job on the server? I am allowed to do this. So could i call the the wp-cron.php file or another file to run the backup using the servers scheduled tasks?

    Plugin Contributor Michael De Wildt


    If you can setup a Unix cron task that points to the wp-cron then this will solve your problem.

    Let me know how you go.


    Hi Mikey

    This is working now. Great plugin!

    Just one other question.

    I have a few clients which will probably want this backup to drop box solution. Do you recommend to have one Drop Box account or for each customer? I was thinking to have one account and then buy additional space within the one account.

    Plugin Contributor Michael De Wildt


    I have a few people that use the plugin for their clients and backup to a single Dropbox account.

    If their client wants the backup then they share it with them using the Dropbox share feature.

    It all depends on your workflow. 🙂


    Thanks Mikey, great help 😉

    Hi Mikey,

    I’m having the same problem Anthony describes in this post. I followed the directions on the link:

    which pointed to the wp-cron not working.

    I contacted my host, FatCow, who says there are no issues on their end. I don’t *think* I’m able to set up a manual cron on the server, as was Anthony’s solution. Also, though I’ve repeatedly told my host that I can’t make a post in the future and it seems like the cron isn’t working, they insist it’s working fine and that the problem is with the plugin. Incidentally, I did try a different plugin back-up service, and it seemed to have the same problem, (also wouldn’t run a scheduled or manual backup) and they, too, after looking at some debugging and error reporting, said it was a scheduling problem and pointed me towards the host for resolution. In turn, the host has repeatedly said they’ve looked into it and the problem isn’t happening on their end.

    Can you tell me what I can do next? I’m very puzzled, …and very nervous about this site not being backed up.

    Problem resolved. Here’s what happened:

    I had been told before by someone (not here) to place this code in the wp-config file:
    ‘define(‘ALTERNATE_WP_CRON’, true);’

    I was not told where in the file to place the code, and it turns out I had it in the wrong place.

    I just read on the WordPress forum about problems with scheduling future posts, a recommendation again to use this code, but it said to place it just above to the comment saying

    ‘That’s all, stop editing! Happy blogging.’

    Once I did that, bingo. Future posts worked and the backup process began immediately and automatically. Thank heavens. I’ve been trying to figure this problem out for weeks!

Viewing 10 replies - 1 through 10 (of 10 total)
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