• Resolved McFly83

    (@mcfly83)


    Hi,

    since a few days my backups are not completing. The backup log looks like this:

    08:31:42: Approximately 50% complete.
    08:31:36: Approximately 50% complete.
    (same message every ~2 minutes, sometimes with “Attempting to resume” in between)
    00:05:39: Approximately 50% complete.
    00:05:33: Approximately 50% complete.
    00:05:24: There has been no backup activity for a long time. Attempting to resume the backup.
    00:05:24: There has been no backup activity for a long time. Attempting to resume the backup.
    00:05:24: There has been no backup activity for a long time. Attempting to resume the backup.
    00:05:24: There has been no backup activity for a long time. Attempting to resume the backup.
    00:05:24: There has been no backup activity for a long time. Attempting to resume the backup.
    00:00:00: Your time limit is 30 seconds and your memory limit is 64M
    00:00:00: Backup started on Thursday September 12, 2013.

    The problems seems to lie in the database backup, because all other files in my Dropbox are up to date. The last successful database backup is 141m uncompressed and 17m compressed. Is this simply too much to handle?

    http://wordpress.org/plugins/wordpress-backup-to-dropbox/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Michael De Wildt

    (@michaeldewildt)

    I have found an issue with the percent complete that I have fixed in the next version.

    It appears that your backup is not even starting.

    Do you have any errors in your PHP error logs?

    Cheers,
    Mikey

    Thread Starter McFly83

    (@mcfly83)

    I stopped and restarted the backup manually and it updated at least the big SQL file in my dropbox. But after that it got stuck again, this time at 47%.

    The error log seems to be a good hint! I found entries like this (I have blurred some details):

    [Fri Sep 13 14:21:09 2013] [error] [client <IP…>] WordPress-Datenbank-Fehler Duplicate entry ‘/home/www/wordpress/wp-content/uploads/2009/10/<Filename1>.jpg’ for key ‘file’ f\xc3\xbcr Abfrage INSERT INTO wp_wpb2d_processed_files (file) VALUES (‘/home/www/wordpress/wp-content/uploads/2009/10/<Filename1>.jpg’) von do_action_ref_array, call_user_func_array, run_dropbox_backup, WP_Backup->execute, WP_Backup->backup_path, WP_Backup_Processed_Files->add_files

    [Fri Sep 13 14:21:09 2013] [error] [client <IP …>] WordPress-Datenbank-Fehler Duplicate entry ‘/home/www/wordpress/wp-content/uploads/2009/10/<Filename2>.jpg’ for key ‘file’ f\xc3\xbcr Abfrage INSERT INTO wp_wpb2d_processed_files (file) VALUES (‘/home/www/wordpress/wp-content/uploads/2009/10/<Filename2>.jpg’) von do_action_ref_array, call_user_func_array, run_dropbox_backup, WP_Backup->execute, WP_Backup->backup_path, WP_Backup_Processed_Files->add_files

    Thread Starter McFly83

    (@mcfly83)

    This problem is still present.

    Is there anything I can do? Maybe clear all wpb2d_-tables in order to reset the plugin?

    Plugin Contributor Michael De Wildt

    (@michaeldewildt)

    You could clear wp_wpb2d_processed_files and retry the backup.

    Cheers,
    Mikey

    Thread Starter McFly83

    (@mcfly83)

    Still no success. It’s stuck again at 48%.

    I had another look in the error log and it seems to be the same file that is causing that duplicate entry error. It’s just a simple jpg file.

    Thread Starter McFly83

    (@mcfly83)

    I think got to the root of the problem. In my case there are two files in the same directory that have the same name, but different cases, e.g. “test.jpg” and “Test.jpg”. This is legal on Linux systems but seems to cause problems with WPB2D.

    Plugin Contributor Michael De Wildt

    (@michaeldewildt)

    Hi,

    Interesting! I will have to see if I can replicate the issue and get a fix out.

    Thanks for the investigation.

    Oh and, FIY, I do not monitor this forum as much any more => http://wordpress.org/support/topic/please-read-before-posting-a-new-topic

    Cheers,
    Mikey

Viewing 7 replies - 1 through 7 (of 7 total)
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