Gday Babs,
It’s usually server configuration or a rogue file that can cause it to halt near the end. So close yet so far… 🙂
If the core version is problematic for you then the zip extension will not help the situation. Let’s get the core working first and go from there.
Can I see a copy of the backup log?
Cheers,
Mikey
I too have the same problem.
It seems stuck on 99%. It is still backing up files and has been doing so for past eight hours but the message says 99% complete throughout that time.
I have a test site set up on wordpress.org and the same problem happened when I tried to back that up. It stalled at 99%
Can you explain how I go about showing you a copy of my backup log? There is no completed backup in my history yet.
Thanks
Rob
Hi Micheal,
here you’ll find the backup log text:
http://www.pacificproductions.com/backup-log-for-micheal/
Thanks for helping.
Aloha,
Babs
Dear Michael,
did you have time to take a look at the log? I will take it off the page then.
Thanks.
Aloha
Babs
Gday Babs,
It appears that you have a very large website with a lot of files.
The backup keeps track of what files it has completed so if it goes away due to server timeouts it can resume from where it left off.
In your case, it is getting stuck because it can never reach the final bits of you file system in time to complete the backup.
You are not the only one with this problem and, in order to solve it, I need to come up with a better way to resume that does not iterate from the beginning each time. This is not an easy problem to solve so I will need some time to engineer it correctly. 🙂
So, unfortunately, at the moment, WPB2D is not a backup solution for you. 🙁
Cheers,
Mikey
Dear Mikey,
thanks for your reply. Too bad I cannot use your plugin any more because my website is too large.
I bought the zip-extension which I cannot use either now. Can you please refund me.
Mahalo.
Aloha
Babs
Gday Babs,
Yep, no worries, I can refund ya. In the coming months I hope to have a solution for you.
Cheers,
Mikey
Hi Mikey,
did not yet receive any refund via paypal. How do we do that?
Aloha,
Babs
Sorry mate, I forgot.
Can you shoot an email to support@wpb2d.com with the email that you used to purchase the subscription.
Cheers,
Mikey
Dear Michael, I thought I’d add my experience to this thread just in case it might add some insight. I have what I think is a rather small site that was running on WP 3.5 (currently updating to 3.6). I used WPB2D v 1.6 to do a backup before the upgrade. It ran all bloody day at 99%. I discovered that some kind of timeout was happening, I’m not sure where. If I refreshed the WordPress backup page, a few more files would make their way to my Dropbox. After a few, it would stall again, always at 99%. I was persistent, and every 15 minutes or so, I’d refresh the browser page (Google Chrome on Windows 8). After a looooong time, the backup completed.
I don’t know how to verify the backup, but I’m reasonably sure it completed without error.
15:03:36: A total of 7MB of memory was used to complete this backup.
15:03:36: A total of 11007 files were processed.
15:03:36: Backup complete.
15:03:34: Approximately 99% complete. View uploaded files»
… <stuff omitted; repeat “99% complete” a few hundred times>
08:08:31: Your time limit is 300 seconds and your memory limit is 64M
08:08:31: Backup started on Friday August 23, 2013.
Not sure if the time limit and memory limit are germane to what I experienced, but this the beginning and end of the 7-hour log.
FYI
