Title: backup stops
Last modified: December 10, 2020

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# backup stops

 *  Resolved [wemaxx](https://wordpress.org/support/users/wemaxx/)
 * (@wemaxx)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/backup-stops-4/)
 * Hi, I was trying to do a backup of my website using the UpdraftPlus plugin, however,
   it stops at a quarter of the loading bar and I don’t know what to do.
    I’ve already
   tried to reduce the backup archive split size to 100Mb, but this didn’t help 
   either.
 * Here’s the log: [https://pastebin.com/QeYrDdJK](https://pastebin.com/QeYrDdJK)
 * What should I do?
 * Thank you in advance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-stops-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/backup-stops-4/#post-13774620)
 * Hi,
 * Could you reduce the split archive size further down to 25mb?
 * Then attempt a new backup process and see if that allows you to complete the 
   backup.
 * Thanks,
    Bryle
 *  Thread Starter [wemaxx](https://wordpress.org/support/users/wemaxx/)
 * (@wemaxx)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/backup-stops-4/#post-13776783)
 * This doesn’t seem to work either. Do you have any other ideas what I should try?
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/backup-stops-4/#post-13784299)
 * Hi,
 * Please could you send us a copy of the backup log?
    This can be found in the 
   UpdraftPlus Existing Backups tab. The contents will be too long to post here 
   directly, but you can use an online service such as Dropbox or Pastebin, and 
   post the link here.
 * Regards,
    Bryle
 *  Thread Starter [wemaxx](https://wordpress.org/support/users/wemaxx/)
 * (@wemaxx)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/backup-stops-4/#post-13805123)
 * [https://pastebin.com/Ctwc5iCx](https://pastebin.com/Ctwc5iCx)
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/backup-stops-4/#post-13867752)
 * Hi,
 * Thank you and apologies for the delay.
 * I can see that the backup gets killed off while backing up the plugins component
   even when the split size is set to 25mb (lowest possible). This is a common issue
   for servers that have low resource server capacity. The best way to resolve the
   issue is to ask your host/server admin to increase your server resources such
   as I/O limit, maximum_execution_timeout and site memory.
 * Best Wishes,
    Bryle

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘backup stops’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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 * 5 replies
 * 2 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/backup-stops-4/#post-13867752)
 * Status: resolved