Hello,
You have to increase your max_execution_time.
There are two ways to do it increase the PHP variable max_execution_time.
1. If you have access to your hosting / server dashboard, please, find PHP settings and add the following:
max_execution_time = 90 (script running 90 seconds).
2. If you have access to FTP settings, find FTP file, called php.ini and add there max_execution_time = 90 (script running 90 seconds).
If 90 does not work, please increase it up to 120, and so forth.
If you write down 0, you will have unlimited script running time.
p.s. you can address to our support team for further more instructions.
support[@)wpadm.com
Backup & Restore Dropbox Team
the max_execution_time is exceeded at 120 but since the process stops at 7 that doesn’t seem relevant. I guess I need a different remote backup solution. This one only works saving the backup to the local server. It is not clear why so much time is required for such a small backup, 14MB on the local server.
Please, go to your “Dropbox Full Backup” and in “Settings” chose “Waiting time (minutes) and chose 6:00 or 7:00.
Best Regards,
Backup & Restore Dropbox Team
I changed that setting to 6:00 but the process still hangs up in the same place after around 70sec ..during the same process “sending of backup to dropbox”, this time at 52%. Two files appear in dropbox before the process fails.. They have my website name-full-the date and time-1.zip and the same name -10.zip
Having stopped doing anything at around 70 sec the plugin stays live and counting for over 600sec but nothing new happens.
Please address to our support team for further instructions.
support[@)wpadm.com
Backup & Restore Dropbox Team
Ticket can be closed. Appropriate support is provided through your ticket at our system.
Thanks to your support team for solving my problem.
Thank you too, claret21.
It will be great, if you support us with your review at WordPress:
https://wordpress.org/support/view/plugin-reviews/dropbox-backup
Thank you!
