Title: Backup Stalling
Last modified: October 12, 2021

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# Backup Stalling

 *  Resolved [itsjojo](https://wordpress.org/support/users/itsjojo/)
 * (@itsjojo)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/)
 * Hi,
 * My backup continues to fail during “Creating file backup zips (Plugins)”. I changed
   the split archives every 25mb but that didn’t help.
 * Here’s the log: [log](https://docs.google.com/document/d/1ZFzmuh_eKR1IzLBdLlXK1SVhMxzRhBQsHM-EUYrZY_o/edit?usp=sharing)
 * Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/#post-14961248)
 * Hi,
 * Can you try backing up other components like themes? and see if you get the same
   issue?
 * Thanks,
    Bryle
 *  Thread Starter [itsjojo](https://wordpress.org/support/users/itsjojo/)
 * (@itsjojo)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/#post-14961999)
 * Hi Bryle,
 * I ran another backup with just themes & uploads. Here’s the link: [logs](https://drive.google.com/drive/folders/1kzkeLBHO7pfB16TOe5y9GO_lxOwmIS17?usp=sharing)
 * Here’s also a screenshot: [https://www.ametrowedding.com/wp-content/uploads/2021/10/Screenshot-at-Oct-12-07-27-55.png](https://www.ametrowedding.com/wp-content/uploads/2021/10/Screenshot-at-Oct-12-07-27-55.png)
 * Thanks!
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/#post-14963819)
 * Hi,
 * Can you try to replace the backup.php (wp-content/plugins/updraftplus/backup.
   php) with the file attached? Then run a new backup and see if this fixes the 
   issue?
 * [https://drive.google.com/file/d/1atbbxnFNVUfMtWUhpxWmAf0PklUZZnhk/view?usp=sharing](https://drive.google.com/file/d/1atbbxnFNVUfMtWUhpxWmAf0PklUZZnhk/view?usp=sharing)
 * Thanks,
    Bryle
 *  Thread Starter [itsjojo](https://wordpress.org/support/users/itsjojo/)
 * (@itsjojo)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/#post-14964493)
 * Hi Bryle,
 * It looks like your suggestion worked. I replaced the backup.php file with the
   one you provided and the backup completed, with warnings.
 * You can view the completed log [here](https://drive.google.com/drive/folders/1kzkeLBHO7pfB16TOe5y9GO_lxOwmIS17?usp=sharing).
 * Can you please explain what the warning is?
    Would this particular backup act
   as a full restore?
 * thanks!
 *  Plugin Contributor [aporter](https://wordpress.org/support/users/aporter/)
 * (@aporter)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/#post-14965422)
 * Hi,
 * Thank you for your patience.
 * I’ve had a look over your latest log and can see it’s not quite right.
 * Can you replace the backup.php (wp-content/plugins/updraftplus/backup.php) with
   the file attached below:
 * [https://we.tl/t-jq9f481E5n](https://we.tl/t-jq9f481E5n)
 * This should resolve all your issues.
 * If you do continue to have issues please send the latest backup log so I can 
   investigate.
 * Best Wishes,
 * Ashley
 *  Thread Starter [itsjojo](https://wordpress.org/support/users/itsjojo/)
 * (@itsjojo)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/#post-14966097)
 * Hi Ashley,
 * The backup completed with warnings. Please see the latest [log](https://drive.google.com/drive/folders/1kzkeLBHO7pfB16TOe5y9GO_lxOwmIS17?usp=sharing)
 * After the backup completed, I was getting a popup, which I was able to clear 
   by reloading the page. Please see the screenshot in the link above.
 * thanks,
 *  Plugin Contributor [aporter](https://wordpress.org/support/users/aporter/)
 * (@aporter)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/#post-14966190)
 * Hi,
 * Could you just double check that you replaced backup.php with the latest version
   I sent?
 * If you open backup.php and look for line 4332 it should have this line
 *     ```
       if (preg_match('/\.tmp$/', $zip_path)) {
       ```
   
 * Looking at the logs it doesn’t look like the latest version is being used, if
   it is being used then theres still a problem that I need to look into.
 * As for the complete with warnings log line your getting, its from this:
 * [Warning] A very large file was encountered: uploads.zip
 * It’s finding a uploads.zip file in /home/xxxjojoxxx/public_html/wp-content
 * If you do want that file backed up, then theres nothing to worry about as it 
   is getting backed up.
 * If you don’t want it backed up you either need to remove it, or exclude it in
   the UpdraftPlus settings.
 * Best Wishes,
 * Ashley
 *  Thread Starter [itsjojo](https://wordpress.org/support/users/itsjojo/)
 * (@itsjojo)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/#post-14966486)
 * Hi Ashley,
 * I double checked and line 4332 is there with
    if (preg_match(‘/\.tmp$/’, $zip_path)){
 * thanks
 *  Thread Starter [itsjojo](https://wordpress.org/support/users/itsjojo/)
 * (@itsjojo)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/#post-14971898)
 * Hi Ashley,
 * Any updates?
 * Thanks!
 *  Plugin Contributor [aporter](https://wordpress.org/support/users/aporter/)
 * (@aporter)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/#post-14972801)
 * Hi [@itsjojo](https://wordpress.org/support/users/itsjojo/)
 * I’m still looking into this, the file appears to fix the issue for others, so
   I’m not sure how your still getting the previous issue.
 * Best Wishes,
 * Ashley
    -  This reply was modified 4 years, 7 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Backup Stalling’ is closed to new replies.

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 * 10 replies
 * 5 participants
 * Last reply from: [aporter](https://wordpress.org/support/users/aporter/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/backup-stalling/#post-14972801)
 * Status: resolved