Support » Plugin: UpdraftPlus WordPress Backup Plugin » Backup saved randomly in my wordpress installation

  • Resolved byothe

    (@byothe)


    Hello
    I love updraft Plus…
    But today I just realised that sometimes it has a weird funcitonning.

    My bakcups are made on my NAS via FTP… but sometimes… and I don’t know why, the backup is saved on my wordpress instalation in : /wp-content/updraft
    For Example, in march, 23/03, 24/03, 25/03, 28/03, 30/03 => FTP on my NAS
    but 26/03, 27/03 and 29/03 => saved here /wp-content/updraft

    Any idea why it does that ?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    To help us find out the cause of the issue, can you please send us a copy of the backup logs for those dates?
    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter byothe

    (@byothe)

    Hello Bryle
    I only have logs for Backups that are made via FTP
    Other backups doesn’t appear in the UpdraftPlus Existing Backups tab… and for those backups, I don’t receive the mail saying that the backup is completed…

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the delay.
    Are you able to download a copy of the backup that doesn’t have log? See if the backup is coming from the same site.

    Thanks,
    Bryle

    Thread Starter byothe

    (@byothe)

    Hello
    I think the problem was that some backup couldn’t finish…

Viewing 4 replies - 1 through 4 (of 4 total)
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