Support » Plugin: UpdraftPlus WordPress Backup Plugin » backup restore not possible

  • Resolved flyfisher842

    (@flyfisher842)


    9/28
    Because my webhost got on my case about storing files I downloaded all the files from my sites then deleted the files. Tonight I needed to restore a site so I ftp up the files from my hd and of course updraft only sees the database and not the files. Great product here that used to see what was ftp up period.

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Could try clicking on the “rescan local storage” link? Does the backup list gets updated?

    Also, to check if the backups are from UpdraftPlus can you send us a screenshot of the backups?

    Regards,
    Bryle

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