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[resolved] Backup process has taken down my site (3 posts)

  1. David Robinson
    Member
    Posted 1 year ago #

    The backup was taking ages and there was no way I could see to stop it so I left it going. Half an hour later I noticed the admin section was no longer responding so I went to the main site and its not responding at all. Its supposed to be a simple backup schedule task for a client and now the whole site is not responding. What can I do?

    http://www.infideas.com/ is the site

    http://wordpress.org/plugins/updraftplus/

  2. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi David,

    UD isn't particularly resource-intensive - http://updraftplus.com/faqs/how-much-resources-does-updraftplus-need/ - so, I'd recommend contacting your web hosting company to establish the cause of the problem. Is your site especially enormous?

    David

  3. David Robinson
    Member
    Posted 1 year ago #

    I was doing the backup job for a client who I cannot currently contact. I have left a message for them requesting they contact their hosting provider. The backup was around 500MB. The website is still down so I'll have to wait until tomorrow for further developments.

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