I've been using Better WP security for a year. Backups by email were working fine until they suddenly stopped. Not sure when/how. I already wrote about that without any reply.
Now I updated to the latest version. I was asked to do a one click fixing (re)configuration not sure how this was called. And prompted to do a backup. > It sent me a error/problem with backup message requesting I contact support.
Requesting an immediate backup with database + email checked does not send an email. No message, nothing.
Please I would like to fix this as I am not confident that iTheme is protecting me correctly.
Thank you for your attention.