Title: Backup Problem
Last modified: August 19, 2016

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# Backup Problem

 *  [louie03](https://wordpress.org/support/users/louie03/)
 * (@louie03)
 * [17 years, 3 months ago](https://wordpress.org/support/topic/backup-problem-1/)
 * It appears that my backups are getting hung up. When I perform a backup, I get
   the following message:
 * Your backup is being processed.
    wordpress_files/wp-content/plugins/dashboardopts/
   Rename appropriate index.php file and place in your wp-admin folder if you do
   not have a custom setup.txt is too long to be put in a tararchivewordpress_files/
   wp-content/plugins/dashboardopts/Rename appropriate index.php file and place 
   in your wp-admin folder if you do not have a custom setup.txt is too long to 
   be put in a tararchive
 * I would appreciate any help on this.
 * Thanks,

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [MichaelH](https://wordpress.org/support/users/michaelh/)
 * (@michaelh)
 * [17 years, 3 months ago](https://wordpress.org/support/topic/backup-problem-1/#post-1020065)
 * Not too sure what that problem is…if you are using a plugin to backup your database,
   what plugin are you using?
 * Might want to review [WordPress Backups](http://codex.wordpress.org/WordPress_Backups).
 *  Thread Starter [louie03](https://wordpress.org/support/users/louie03/)
 * (@louie03)
 * [17 years, 3 months ago](https://wordpress.org/support/topic/backup-problem-1/#post-1020105)
 * Not using any special plugin. My backups are scheduled in BackupWord Pres. On
   my dashboard it lits “You have unfinished Backups!” Please finish them manually.
 *  [MichaelH](https://wordpress.org/support/users/michaelh/)
 * (@michaelh)
 * [17 years, 3 months ago](https://wordpress.org/support/topic/backup-problem-1/#post-1020140)
 * > Not using any special plugin.
 * WordPress does not have a native backup process so you must be using a plugin.
 * Is it possible you are using this plugin: [http://wordpress.org/extend/plugins/backupwordpress/](http://wordpress.org/extend/plugins/backupwordpress/)
 * If so I will put that plugin’s tag on this thread, and then the plugin author
   might see this topic and provide an answer.
 *  Thread Starter [louie03](https://wordpress.org/support/users/louie03/)
 * (@louie03)
 * [17 years, 3 months ago](https://wordpress.org/support/topic/backup-problem-1/#post-1020150)
 * Yes, I am using the plugin backupwordpress.
 *  [idearius](https://wordpress.org/support/users/idearius/)
 * (@idearius)
 * [17 years, 2 months ago](https://wordpress.org/support/topic/backup-problem-1/#post-1020261)
 * The same is happening to me with large full backups (above 140mb), but not with
   sql backups or smaller full backups (~90mb).
 * It’s been almost a year and a half since BackUpWordPress was last updated. It’s
   a pity as it has worked really well. (I must confess I haven’t donated anything
   to the author, but I have clicked on several interesting ads at the [website](http://wordpress.designpraxis.at/plugins/backupwordpress/)!).
 * Cheers.
 *  [idearius](https://wordpress.org/support/users/idearius/)
 * (@idearius)
 * [17 years, 2 months ago](https://wordpress.org/support/topic/backup-problem-1/#post-1020263)
 * **Problem solved**, it seems.
 * – First deactivated and deleted the plugin.
    – Then deleted the “backup” folder.–
   Went to PHPMyAdmin and deleted the “bkpwp” database entries. – Finally reinstalled.
 * Checked the logs and the full backup ended nicely.
 * Cheers.
 *  [idearius](https://wordpress.org/support/users/idearius/)
 * (@idearius)
 * [17 years, 2 months ago](https://wordpress.org/support/topic/backup-problem-1/#post-1020264)
 * By the way, I’m currently downloading a 235mb backup 🙂
 * Also, the “Exclude folder/file” option does not seem to be working.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Backup Problem’ is closed to new replies.

## Tags

 * [backup problem](https://wordpress.org/support/topic-tag/backup-problem/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 3 participants
 * Last reply from: [idearius](https://wordpress.org/support/users/idearius/)
 * Last activity: [17 years, 2 months ago](https://wordpress.org/support/topic/backup-problem-1/#post-1020264)
 * Status: not resolved

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