Support » Plugin: Thumbnail Cleaner » backup of uploads does not back up all of uploads

  • PayneStudios


    I installed & activated the plug-ins “Regenerate Thumbnails” and “Thumbnail Cleaner”.
    In WP Dashboard, I wWent to Thumbnail Cleaner.
    Attempted backup of upload directory, per directions.
    The backup screen never displayed a confirmation that it completed; the page stopped loading, but the main part of the page was just blank.
    The backup file size is 250,216,850 bytes (250.2 MB on disk).
    I ran a second backup; same symptoms. Size is 216,401,063 bytes (216.4 MB on disk).
    I expanded one of them with Stuffit Expander; size of folder & subfolders is 253,178,701.
    However, the original uploads directory is much larger, 9,218,523,111 bytes (9.28 GB on disk) for 28,631 items.

    Good thing I didn’t run the program to delete thumbnails! (I read one user’s report that it also deleted original, non-thumbnail files.)

    WordPress site is on local development host, running under MAMP.
    WP version: WordPress 5.4.1 running Customizr Pro theme.

    The page I need help with: [log in to see the link]

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