Support » Plugin: BackUpWordPress » Backup Not Working – Creating lots of folders, timeout error

  • Resolved rgans


    Trying to set up backupwordpress for the first time. It is giving me this error “BackUpWordPress has detected a problem. wp-cron.php is returning a Operation timed out after 5008 milliseconds with 0 bytes received response which could mean cron jobs aren’t getting fired properly. BackUpWordPress relies on wp-cron to run scheduled back ups. See the FAQ for more details.”

    I tried everything in the FAQ. It is creating a slew of folders under my wp-content/uploads folder that only have an empty index.html file. When I manually watch the backup is creates a ZIP file and DB backup file but then appears to delete them when it fails.

    No backups are shown as being successful or failing in the main control panel screen. I have set up the alternate CRON variable as suggested in the FAQ.

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  • Handoko


    Backup large files can be a cpu intensive process and consume much memory. Many shared hosting account limit your memory and script time per process. It may the cause that you get operation timed out error.

    Try to use BackUpWordPress to backup database only, you can backup the files manually or use other plugin.

    Plugin Author Tom Willmot


    There’s probably something wierd and servery going on.

    Best bet is to email me at and I can help to debug.

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