Title: Backup not completing
Last modified: June 21, 2020

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# Backup not completing

 *  Resolved [octaviannicholas](https://wordpress.org/support/users/octaviannicholas/)
 * (@octaviannicholas)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-not-completing-6/)
 * I am using the free version of Updraft Plus and the backup is not completing.
   I have tried to do the backup on Google Drive and DropBox and no success. I left
   the backup running the entire night and still didn’t complete. At a certain stage,
   it simply doesn’t continue the process.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-not-completing-6/#post-13016832)
 * Hi,
 * Please could you send us a copy of the latest full backup log?
 * This can be found in the UpdraftPlus Existing Backups tab.
    The contents will
   be too long to post here directly, but you can use an online service such as 
   Dropbox or Pastebin, and post the link here.
 * Regards,
    Bryle
 *  Thread Starter [octaviannicholas](https://wordpress.org/support/users/octaviannicholas/)
 * (@octaviannicholas)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-not-completing-6/#post-13018131)
 * I was never able to complete a full backup since I have installed the plugin.
   I have another website with a different host provider and it worked perfectly
   fine. Never had any issue, but with this one, I never managed to complete a full
   backup.
    -  This reply was modified 5 years, 10 months ago by [octaviannicholas](https://wordpress.org/support/users/octaviannicholas/).
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-not-completing-6/#post-13019425)
 * Hi,
 * I can see that the backup gets timed out or killed off while sending the files
   to your remote storage.
 * Could you try to reduce the backup archive split size? To do this, open the ‘
   expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split
   backups every’ option. Set this to 25Mb save your settings and run a new process.
 * Does the backup successfully completes now?
 * Best Wishes,

    Bryle
 *  Thread Starter [octaviannicholas](https://wordpress.org/support/users/octaviannicholas/)
 * (@octaviannicholas)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-not-completing-6/#post-13021009)
 * No. Still not working
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-not-completing-6/#post-13029057)
 * [@octaviannicholas](https://wordpress.org/support/users/octaviannicholas/) Please
   do not post large code or responses like that here again, it doesn’t work after
   ~10 lines or so.
 * If you need share that data please use [https://gist.github.com/](https://gist.github.com/)
   instead and post the link to that gist.
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-not-completing-6/#post-13030248)
 * Hi [@octaviannicholas](https://wordpress.org/support/users/octaviannicholas/)
 * Please can you post the log again?
    To make sure your post won’t get removed,
   use an online service such as Dropbox or Pastebin, and post the link here.
 * Best Wishes,
    Bryle
 *  Thread Starter [octaviannicholas](https://wordpress.org/support/users/octaviannicholas/)
 * (@octaviannicholas)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-not-completing-6/#post-13030269)
 * Thank you for your support but I back up the site using another method. Thank
   you again.
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-not-completing-6/#post-13030458)
 * Hi!
 * No problem at all.
 * Have a nice day!
 * Bryle

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Backup not completing’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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 * 8 replies
 * 5 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/backup-not-completing-6/#post-13030458)
 * Status: resolved