Title: Backup not completing?
Last modified: August 22, 2016

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# Backup not completing?

 *  Resolved [joeygee](https://wordpress.org/support/users/joeygee/)
 * (@joeygee)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-not-completing-2/)
 * Hello!
 * I’m not very computer savvy when it comes to code and html, so bear with me:
 * – I have installed the UpdraftPlus plugin.
    – I have tried numerous times to 
   back up my site, but each time it ends up saying “no backup completed” (it also
   says “not finished” under ‘existing backups’) – It would give me this response
   after varying times with each attempt: sometimes a short while, sometimes longer.
   But today when I tried again, it actually backed up for the longest time yet 
   and I thought I was out of the woods! Alas, I eventually got the same results–
   I have the backup attached to my Dropbox (basic free version) – I have followed
   all troubleshooting tips UpdraftPlus has offered on here as well as other spots
   on WordPress, all to no avail
 * I’m really at a loss here! Very frustrated, too, mainly because I feel like an
   idiot who is missing some easy, obvious solution.
 * Any and all help – as detailed as humanly possible – would be much, MUCH, appreciated!
 * [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-not-completing-2/#post-5726376)
 * Hi,
 * Could you upload the log file for the latest backup? Here’s how:
    - In UpdraftPlus Backups Settings Page->Existing Backups you should find a button
      to download the log file for each backup. Download your most recent backup’s
      log.
    - Copy the contents of that file, and paste it into this website: [pastebin.com/](http://pastebin.com/).
    - Paste the link to that page here.
 *  Thread Starter [joeygee](https://wordpress.org/support/users/joeygee/)
 * (@joeygee)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-not-completing-2/#post-5726413)
 * Pastebin is telling me I exceeded the post size, and WordPress is not allowing
   me to paste the code in this reply box. What else can we do?
 *  Thread Starter [joeygee](https://wordpress.org/support/users/joeygee/)
 * (@joeygee)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-not-completing-2/#post-5726414)
 * To clarify: I CAN paste the log in this reply box, but when I hit ‘reply’, I 
   am sent back to the main WordPress forum page, and my reply goes unposted.
 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-not-completing-2/#post-5726439)
 * That’s a large log file. Pastebin will accept up to 512kB. Could you try splitting
   the log file up, and linking to each piece?
 * How large is your site? If it is especially big, that could be causing the problem.
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-not-completing-2/#post-5726440)
 * Also, if you turned on the ‘debug’ setting, then it’s best to either turn this
   off, or remove all the [Debug] lines from the log file – we don’t need to see
   these bits.
 * David

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Backup not completing?’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
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## Tags

 * [back-up](https://wordpress.org/support/topic-tag/back-up/)
 * [hang](https://wordpress.org/support/topic-tag/hang/)

 * 5 replies
 * 3 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/backup-not-completing-2/#post-5726440)
 * Status: resolved