Support » Plugin: UpdraftPlus WordPress Backup Plugin » backup keeps stopping

  • Resolved irishblake


    Hi all.
    Previous hosting ended, client now wants restored to new hosting using Updraft.
    DNS switched.
    Fresh copy WordPress installed.
    File upload size = 512
    execution = 3000
    Updraft backup files loaded using wp admin.
    Rescan hit (just in case~)
    Upload starts, begins normally but seems to timeout/stop after 4/5 mins..
    I did look thru forums but couldnt find anything concrete that could guide me here.
    I can see in themes that part of the restore has indeed been done, as child theme (not main theme annoyingly) has come across already.
    Any help/guidance greatly appreciated~

    • This topic was modified 1 year, 8 months ago by irishblake.

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  • Plugin Contributor bcrodua



    To help us work out the cause of your problem, can you please send us a copy of the restoration log?
    You can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,

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