Backup keeps failing

  • Resolved jbalazs8178

    (@jbalazs8178)


    2 years, 11 months ago

    My backup keeps failing, and I’m pretty sure it’s because I keep timing out, I’ve had this problem in the past and was advised to make my number of rows backed up at once to 1, which I’ve done. I’ve also increased the request frequency to 10, still no luck. The log doesn’t point to a specific plugin causing the issue, so I don’t know what it is. Here’s the log:

    Date: 2021-05-26 15:51:00 UTC
Reloads: ON
User mode: Free
BackupGuard version: 1.6.3
Supported archive version: 5
Database prefix: wp_
Site URL: http://www.fanemb.com/lumise
Home URL: http://www.fanemb.com/lumise
Uploads path: /home/fantastic5200/public_html/lumise/wp-content/uploads
Site installation: standard
OS: Linux
Server: Apache
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
PHP version: 7.3.23
MySQL version: 5.6.49
Int size: 8
Int lib: gmp
Memory limit: 512M
Max execution time: 700
Disk free space: 63.9GB
CURL available: Yes
Openssl version: OpenSSL 1.1.1d  10 Sep 2019
CURL version: 7.71.0 / SSL: OpenSSL/1.1.1d / libz: 1.2.3
Email notifications: OFF
FTP passive mode: OFF
Exclude paths: 
Tables to exclude: 
Number of rows to backup: 1
AJAX request frequency: 10000
Environment: WordPress 5.7.2
Backup mode: Manual
Backup type: files,database

2021-05-26 15:51:00: Start backup
2021-05-26 15:51:00: Reload method set to ajax
2021-05-26 15:51:00: Start backup database
2021-05-26 15:51:00: Total tables to backup: 92
2021-05-26 15:51:00: Total rows to backup: 27613
2021-05-26 15:51:00: Start backup table: wp_options
2021-05-26 15:52:00: End backup table: wp_options
2021-05-26 15:52:00: Start backup table: lumise_bugs
2021-05-26 15:52:00: End backup table: lumise_bugs
2021-05-26 15:52:00: Start backup table: lumise_categories
2021-05-26 15:52:00: End backup table: lumise_categories
2021-05-26 15:52:00: Start backup table: lumise_categories_reference
2021-05-26 15:52:00: End backup table: lumise_categories_reference
2021-05-26 15:52:00: Start backup table: lumise_cliparts
2021-05-26 15:52:00: End backup table: lumise_cliparts
2021-05-26 15:52:00: Start backup table: lumise_designs
2021-05-26 15:52:00: End backup table: lumise_designs
2021-05-26 15:52:00: Start backup table: lumise_fonts
2021-05-26 15:52:00: End backup table: lumise_fonts
2021-05-26 15:52:00: Start backup table: lumise_guests
2021-05-26 15:52:00: End backup table: lumise_guests
2021-05-26 15:52:00: Start backup table: lumise_languages
2021-05-26 15:52:00: End backup table: lumise_languages
2021-05-26 15:52:00: Start backup table: lumise_order_products
2021-05-26 15:52:00: End backup table: lumise_order_products
2021-05-26 15:52:00: Start backup table: lumise_orders
2021-05-26 15:52:00: End backup table: lumise_orders
2021-05-26 15:52:00: Start backup table: lumise_printings
2021-05-26 15:52:00: End backup table: lumise_printings
2021-05-26 15:52:00: Start backup table: lumise_products
2021-05-26 15:52:00: End backup table: lumise_products
2021-05-26 15:52:00: Start backup table: lumise_sessions
2021-05-26 15:52:00: End backup table: lumise_sessions
2021-05-26 15:52:00: Start backup table: lumise_settings
2021-05-26 15:52:00: End backup table: lumise_settings
2021-05-26 15:52:00: Start backup table: lumise_shapes
2021-05-26 15:52:00: End backup table: lumise_shapes
2021-05-26 15:52:00: Start backup table: lumise_shares
2021-05-26 15:52:00: End backup table: lumise_shares
2021-05-26 15:52:00: Start backup table: lumise_tags
2021-05-26 15:52:00: End backup table: lumise_tags
2021-05-26 15:52:00: Start backup table: lumise_tags_reference
2021-05-26 15:52:00: End backup table: lumise_tags_reference
2021-05-26 15:52:00: Start backup table: lumise_templates
2021-05-26 15:52:00: End backup table: lumise_templates
2021-05-26 15:52:00: Start backup table: wp_actionscheduler_actions
2021-05-26 15:52:00: End backup table: wp_actionscheduler_actions
2021-05-26 15:52:00: Start backup table: wp_actionscheduler_claims
2021-05-26 15:52:00: End backup table: wp_actionscheduler_claims
2021-05-26 15:52:00: Start backup table: wp_actionscheduler_groups
2021-05-26 15:52:00: End backup table: wp_actionscheduler_groups
2021-05-26 15:52:00: Start backup table: wp_actionscheduler_logs
2021-05-26 15:52:00: End backup table: wp_actionscheduler_logs
2021-05-26 15:52:00: Start backup table: wp_commentmeta
2021-05-26 15:52:00: End backup table: wp_commentmeta
2021-05-26 15:52:00: Start backup table: wp_comments
2021-05-26 15:52:00: End backup table: wp_comments
2021-05-26 15:52:00: Start backup table: wp_cp_calculated_fields_form_discount_codes
2021-05-26 15:52:00: End backup table: wp_cp_calculated_fields_form_discount_codes
2021-05-26 15:52:00: Start backup table: wp_cp_calculated_fields_form_posts
2021-05-26 15:52:00: End backup table: wp_cp_calculated_fields_form_posts
2021-05-26 15:52:00: Start backup table: wp_cp_calculated_fields_form_settings
2021-05-26 15:52:00: End backup table: wp_cp_calculated_fields_form_settings
2021-05-26 15:52:00: Start backup table: wp_e_fw_slider
2021-05-26 15:52:00: End backup table: wp_e_fw_slider
2021-05-26 15:52:00: Start backup table: wp_fpd_categories
2021-05-26 15:52:00: End backup table: wp_fpd_categories
2021-05-26 15:52:00: Start backup table: wp_fpd_category_products_rel
2021-05-26 15:52:00: End backup table: wp_fpd_category_products_rel
2021-05-26 15:52:00: Start backup table: wp_fpd_products
2021-05-26 15:52:00: End backup table: wp_fpd_products
2021-05-26 15:52:00: Start backup table: wp_fpd_views
2021-05-26 15:52:00: End backup table: wp_fpd_views
2021-05-26 15:52:00: Start backup table: wp_links
2021-05-26 15:52:00: End backup table: wp_links
2021-05-26 15:52:00: Start backup table: wp_ms_snippets
2021-05-26 15:52:00: End backup table: wp_ms_snippets
2021-05-26 15:52:00: Start backup table: wp_nextend2_image_storage
2021-05-26 15:52:00: End backup table: wp_nextend2_image_storage
2021-05-26 15:52:00: Start backup table: wp_nextend2_section_storage
2021-05-26 15:52:00: End backup table: wp_nextend2_section_storage
2021-05-26 15:52:00: Start backup table: wp_nextend2_smartslider3_generators
2021-05-26 15:52:00: End backup table: wp_nextend2_smartslider3_generators
2021-05-26 15:52:00: Start backup table: wp_nextend2_smartslider3_sliders
2021-05-26 15:52:00: End backup table: wp_nextend2_smartslider3_sliders
2021-05-26 15:52:00: Start backup table: wp_nextend2_smartslider3_sliders_xref
2021-05-26 15:52:00: End backup table: wp_nextend2_smartslider3_sliders_xref
2021-05-26 15:52:00: Start backup table: wp_nextend2_smartslider3_slides
2021-05-26 15:52:00: End backup table: wp_nextend2_smartslider3_slides
2021-05-26 15:52:00: Start backup table: wp_nf_objectmeta
2021-05-26 15:52:00: End backup table: wp_nf_objectmeta
2021-05-26 15:52:00: Start backup table: wp_nf_objects
2021-05-26 15:52:00: End backup table: wp_nf_objects
2021-05-26 15:52:00: Start backup table: wp_nf_relationships
2021-05-26 15:52:00: End backup table: wp_nf_relationships
2021-05-26 15:52:00: Start backup table: wp_ninja_forms_fav_fields
2021-05-26 15:52:00: End backup table: wp_ninja_forms_fav_fields
2021-05-26 15:52:00: Start backup table: wp_ninja_forms_fields
2021-05-26 15:52:00: End backup table: wp_ninja_forms_fields
2021-05-26 15:52:00: Start backup table: wp_postmeta
2021-05-26 15:54:00: End backup table: wp_postmeta
2021-05-26 15:54:00: Start backup table: wp_posts
2021-05-26 15:54:00: End backup table: wp_posts
2021-05-26 15:54:00: Start backup table: wp_rednao_smart_forms_entry
2021-05-26 15:54:00: End backup table: wp_rednao_smart_forms_entry
2021-05-26 15:54:00: Start backup table: wp_rednao_smart_forms_entry_detail
2021-05-26 15:54:00: End backup table: wp_rednao_smart_forms_entry_detail
2021-05-26 15:54:00: Start backup table: wp_rednao_smart_forms_table_name
2021-05-26 15:54:00: End backup table: wp_rednao_smart_forms_table_name
2021-05-26 15:54:00: Start backup table: wp_snippets
2021-05-26 15:54:00: End backup table: wp_snippets
2021-05-26 15:54:00: Start backup table: wp_term_relationships
2021-05-26 15:54:00: End backup table: wp_term_relationships
2021-05-26 15:54:00: Start backup table: wp_term_taxonomy
2021-05-26 15:54:00: End backup table: wp_term_taxonomy
2021-05-26 15:54:00: Start backup table: wp_termmeta
2021-05-26 15:54:00: End backup table: wp_termmeta
2021-05-26 15:54:00: Start backup table: wp_terms
2021-05-26 15:54:00: End backup table: wp_terms
2021-05-26 15:54:00: Start backup table: wp_usermeta
2021-05-26 15:54:00: End backup table: wp_usermeta
2021-05-26 15:54:00: Start backup table: wp_users
2021-05-26 15:54:00: End backup table: wp_users
2021-05-26 15:54:00: Start backup table: wp_wc_admin_note_actions
2021-05-26 15:54:00: End backup table: wp_wc_admin_note_actions
2021-05-26 15:54:00: Start backup table: wp_wc_admin_notes
2021-05-26 15:54:00: End backup table: wp_wc_admin_notes
2021-05-26 15:54:00: Start backup table: wp_wc_category_lookup
2021-05-26 15:54:00: End backup table: wp_wc_category_lookup
2021-05-26 15:54:00: Start backup table: wp_wc_customer_lookup
2021-05-26 15:54:00: End backup table: wp_wc_customer_lookup
2021-05-26 15:54:00: Start backup table: wp_wc_download_log
2021-05-26 15:54:00: End backup table: wp_wc_download_log
2021-05-26 15:54:00: Start backup table: wp_wc_order_coupon_lookup
2021-05-26 15:54:00: End backup table: wp_wc_order_coupon_lookup
2021-05-26 15:54:00: Start backup table: wp_wc_order_product_lookup
2021-05-26 15:54:00: End backup table: wp_wc_order_product_lookup
2021-05-26 15:54:00: Start backup table: wp_wc_order_stats
2021-05-26 15:54:00: End backup table: wp_wc_order_stats
2021-05-26 15:54:00: Start backup table: wp_wc_order_tax_lookup
2021-05-26 15:54:00: End backup table: wp_wc_order_tax_lookup
2021-05-26 15:54:00: Start backup table: wp_wc_product_meta_lookup
2021-05-26 15:54:00: End backup table: wp_wc_product_meta_lookup
2021-05-26 15:54:00: Start backup table: wp_wc_reserved_stock
2021-05-26 15:54:00: End backup table: wp_wc_reserved_stock
2021-05-26 15:54:00: Start backup table: wp_wc_tax_rate_classes
2021-05-26 15:54:00: End backup table: wp_wc_tax_rate_classes
2021-05-26 15:54:00: Start backup table: wp_wc_webhooks
2021-05-26 15:54:00: End backup table: wp_wc_webhooks
2021-05-26 15:54:00: Start backup table: wp_wdr_order_discounts
2021-05-26 15:54:00: End backup table: wp_wdr_order_discounts
2021-05-26 15:54:00: Start backup table: wp_wdr_order_item_discounts
2021-05-26 15:54:00: End backup table: wp_wdr_order_item_discounts
2021-05-26 15:54:00: Start backup table: wp_wdr_rules
2021-05-26 15:54:00: End backup table: wp_wdr_rules
2021-05-26 15:54:00: Start backup table: wp_woo_shippment_provider
2021-05-26 15:54:00: End backup table: wp_woo_shippment_provider
2021-05-26 15:54:00: Start backup table: wp_woocommerce_api_keys
2021-05-26 15:54:00: End backup table: wp_woocommerce_api_keys
2021-05-26 15:54:00: Start backup table: wp_woocommerce_attribute_taxonomies
2021-05-26 15:54:00: End backup table: wp_woocommerce_attribute_taxonomies
2021-05-26 15:54:00: Start backup table: wp_woocommerce_downloadable_product_permissions
2021-05-26 15:54:00: End backup table: wp_woocommerce_downloadable_product_permissions
2021-05-26 15:54:00: Start backup table: wp_woocommerce_log
2021-05-26 15:54:00: End backup table: wp_woocommerce_log
2021-05-26 15:54:00: Start backup table: wp_woocommerce_order_itemmeta
2021-05-26 15:54:00: End backup table: wp_woocommerce_order_itemmeta
2021-05-26 15:54:00: Start backup table: wp_woocommerce_order_items
2021-05-26 15:54:00: End backup table: wp_woocommerce_order_items
2021-05-26 15:54:00: Start backup table: wp_woocommerce_payment_tokenmeta
2021-05-26 15:54:00: End backup table: wp_woocommerce_payment_tokenmeta
2021-05-26 15:54:00: Start backup table: wp_woocommerce_payment_tokens
2021-05-26 15:54:00: End backup table: wp_woocommerce_payment_tokens
2021-05-26 15:54:00: Start backup table: wp_woocommerce_sessions
2021-05-26 15:54:00: End backup table: wp_woocommerce_sessions
2021-05-26 15:54:00: Start backup table: wp_woocommerce_shipping_zone_locations
2021-05-26 15:54:00: End backup table: wp_woocommerce_shipping_zone_locations
2021-05-26 15:54:00: Start backup table: wp_woocommerce_shipping_zone_methods
2021-05-26 15:54:00: End backup table: wp_woocommerce_shipping_zone_methods
2021-05-26 15:54:00: Start backup table: wp_woocommerce_shipping_zones
2021-05-26 15:54:00: End backup table: wp_woocommerce_shipping_zones
2021-05-26 15:54:00: Start backup table: wp_woocommerce_tax_rate_locations
2021-05-26 15:54:00: End backup table: wp_woocommerce_tax_rate_locations
2021-05-26 15:54:00: Start backup table: wp_woocommerce_tax_rates
2021-05-26 15:54:00: End backup table: wp_woocommerce_tax_rates
2021-05-26 15:54:00: Start backup table: wp_wow_mwp
2021-05-26 15:54:00: End backup table: wp_wow_mwp
2021-05-26 15:54:00: Start backup table: wp_wpfm_backup
2021-05-26 15:54:00: End backup table: wp_wpfm_backup
2021-05-26 15:54:00: End backup database
2021-05-26 15:54:00: backup database total duration: 450567.91 hours
2021-05-26 15:54:00: Start backup files
2021-05-26 16:02:00: SGExceptionExecutionTimeError: Execution timeout error [File: /home/fantastic5200/public_html/lumise/wp-content/plugins/backup/com/core/backup/SGBackup.php, Line: 128, URL: /lumise/wp-admin/admin-ajax.php]

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter jbalazs8178

    (@jbalazs8178)

    2 years, 11 months ago

    by the way, the site is fanemb.com/lumise

    Plugin Support Support Backup Guard

    (@backup-guard)

    2 years, 11 months ago

    Hello dear @jbalazs8178 ,

    Thank you for the log file.
    Let’s try a few things, please.
    1. Try increasing the Max Execution time and running another backup.

    If it fails, please, run a custom backup of files, this way, for example:
    1) Plugins + themes
    2) Uploads + plugins + themes
    3) WP content +plugins + themes

    Please, let us know which one fails and provide us with a new log file.

    Thank you!

    Thread Starter jbalazs8178

    (@jbalazs8178)

    2 years, 11 months ago

    Somehow I got it to work after I wrote this, I made the number of rows 1000….why it wouldn’t work at 1, but would at 1000 is weird. It was at 1 because that was how it was able to work in the past. I’ll try again today and see if it fails again…

    Plugin Support Support Backup Guard

    (@backup-guard)

    2 years, 11 months ago

    Thank you for the info @jbalazs8178

    It may depend on different factors and each website may need a different number of rows for the backup to be successful.
    Glad to see changing the value helped in this case.

    If you have any further inquiries, we would be happy to assist you. 🙂

    trevorvb

    (@trevorvb)

    2 years, 11 months ago

    Where do you set max execution time ?

    trevorvb

    (@trevorvb)

    2 years, 11 months ago

    Can you not back up in custom bits and combine when/if reloading/installing needs to take place

    Plugin Support Support Backup Guard

    (@backup-guard)

    2 years, 10 months ago

    Hello dear @trevorvb ,

    Max Execution Time can be changed with your hosting provider’s help.

    Could you also open another thread and clarify this sentence, please?
    “Can you not back up in custom bits and combine when/if reloading/installing needs to take place”

    We’re not sure we understood it fully.

Viewing 7 replies - 1 through 7 (of 7 total)
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