backup jab taking too long to run and compromising the apache server service

  • Resolved zedomingues

    (@zedomingues)


    4 years, 6 months ago

    I am experiencing a strange delay in my backup jobs.
    According to the LOG, the file size is 4.6GB.

    however, the backup is taking an average of 10,000 seconds! (This never happened).

    To make matters worse, this week the backup started to affect apache (while the program is running, I received 2 alerts that the site went down for 1 or 2 minutes).

    Server configuration information:
    – Backup is sent to AWS S3
    – the site is hosted on a digital ocean VPS and is the only site on the VPS
    – VPS: 1GB RAM / 1vCPU
    – The server has the following settings:
    WordPress version: 5.2.3
    BackWPup version: 3.6.10
    PHP version: 7.2.23 (64bit)
    MySQL version: 5.7.27-0ubuntu0.18.04.1
    cURL version: 7.58.0
    cURL SSL version: OpenSSL/1.1.1
    Content-encoding: gzip
    Server: Apache/2.4.41 (Unix) OpenSSL/1.1.1
    Operating System: Linux
    PHP SAPI: fpm-fcgi
    Current PHP user: guiainvest
    Maximum execution time: 120 seconds
    BackWPup maximum script execution time: 25 seconds
    Alternative WP Cron: Off
    Disabled WP Cron: Off
    CHMOD Dir: 0755
    MySQL Client encoding: utf8mb4
    PHP Memory limit: 384M
    WP memory limit: 384M
    WP maximum memory limit: 384M
    Memory in use: 6,00 MB
    Loaded PHP Extensions:: Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, readline, redis, session, shmop, snmp, soap, sockets, sodium, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

    I believe I have done some bad setup, however, I am not being able to identify. can anyone please help me in solving this problem?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support BWU support

    (@duongcuong96)

    4 years, 6 months ago

    Hi @zedomingues
    please go to BackWPUp -> Settings -> Job tab -> Reduce server load and choose maximum and then try again. Normally it could help ^^

    Thread Starter zedomingues

    (@zedomingues)

    4 years, 6 months ago

    Strange, with this change, now the backup takes 18512 seconds. I still find it very strange for a 3 GB backup to take more than 5 hours to complete.

    Thread Starter zedomingues

    (@zedomingues)

    4 years, 6 months ago

    Today I had to cancel the backup job after 14219 seconds of execution.

    I can not understand which configuration may be wrong and generating all this delay to do the back up a 4.6 GB file

    below the backup job log:

    [INFO] BackWPup 3.6.10; A project of Inpsyde GmbH
[INFO] WordPress 5.2.4 on XXXXXXXXXXXXXX
[INFO] Log Level: Normal (translated)
[INFO] BackWPup job: Backup Diário
[INFO] Logfile is: XXXXXXXXXX
[INFO] Arquivo de backup é: xxxxxxxxxxxx
[16-Oct-2019 02:10:03] 1. Try to backup database …
[16-Oct-2019 02:10:03] Conectado ao banco de dados xxxxxxxxx in  xxxxxxxxxxxxx
[16-Oct-2019 02:10:45] Added database dump "xxxxxx.sql" with 734,41 MB to backup file list
[16-Oct-2019 02:10:45] Database backup done!
[16-Oct-2019 02:10:46] 1. Trying to make a list of folders to back up …
[16-Oct-2019 02:10:51] Added "wp-config.php" to backup file list
[16-Oct-2019 02:10:51] 1858 folders to backup.
[16-Oct-2019 02:10:52] 1. Trying to generate a file with installed plugin names …
[16-Oct-2019 02:10:52] Added plugin list file "xxxxxxxxx" with 4,53 KB to backup file list.
[16-Oct-2019 02:10:52] 1. Trying to generate a manifest file …
[16-Oct-2019 02:10:52] Added manifest.json file with 6,10 KB to backup file list.
[16-Oct-2019 02:10:52] 1. Trying to create backup archive …
[16-Oct-2019 02:10:53] Compressing files as ZipArchive. Please be patient, this may take a moment.
[16-Oct-2019 06:07:01] ERRO: Aborted by user!
[16-Oct-2019 06:07:01] ERRO: Job has ended with errors in 14219 seconds. You must resolve the errors for correct execution.

    any suggestions for correction?

    Plugin Support BWU support

    (@duongcuong96)

    4 years, 6 months ago

    Hi @zedomingues
    Could you please try set the job backup to Tar instead?
    Also, did you currently running any AWS or Amazon related plugins?

    Thread Starter zedomingues

    (@zedomingues)

    4 years, 6 months ago

    now the backup took 11053 seconds (log below) yet, from my experience, it’s very strange

    [INFO] BackWPup 3.6.10; A project of Inpsyde GmbH
[INFO] WordPress 5.2.4 on xxxxxx
[INFO] Log Level: Normal (translated)
[INFO] BackWPup job: Backup Diário
[INFO] Logfile is: xxxxxx
[INFO] Arquivo de backup é: xxxxxx1.tar.gz
[21-Oct-2019 02:10:00] 1. Try to backup database …
[21-Oct-2019 02:10:00] Conectado ao banco de dados xxxxxx in xxxxxx
[21-Oct-2019 02:10:51] Added database dump "xxxxxx.sql" with 758,40 MB to backup file list
[21-Oct-2019 02:10:51] Database backup done!
[21-Oct-2019 02:10:51] 1. Trying to make a list of folders to back up …
[21-Oct-2019 02:10:58] Added "wp-config.php" to backup file list
[21-Oct-2019 02:10:58] 1858 folders to backup.
[21-Oct-2019 02:10:59] 1. Trying to generate a manifest file …
[21-Oct-2019 02:10:59] Added manifest.json file with 6,05 KB to backup file list.
[21-Oct-2019 02:10:59] 1. Trying to create backup archive …
[21-Oct-2019 02:10:59] Compressing files as TarGz. Please be patient, this may take a moment.
[21-Oct-2019 02:51:58] AVISO: File name "xxxxxx" is too long to be saved correctly in TarGz archive!
[21-Oct-2019 02:54:54] AVISO: File name "xxxxxx.jpg.webp" is too long to be saved correctly in TarGz archive!
[21-Oct-2019 02:55:26] AVISO: File name "xxxxxx.jpg.webp" is too long to be saved correctly in TarGz archive!
[21-Oct-2019 05:07:52] Backup archive created.
[21-Oct-2019 05:07:53] Tamanho do arquivo é 3,52 GB.
[21-Oct-2019 05:07:53] 101877 arquivos com 4,45 GB em Arquivo.
[21-Oct-2019 05:07:53] 1. Trying to send backup file to S3 Service …
[21-Oct-2019 05:07:53] Connected to S3 Bucket "xxxxxx" in us-east-1
[21-Oct-2019 05:07:54] Checking for not aborted multipart Uploads …
[21-Oct-2019 05:07:54] Starting upload to S3 Service …
[21-Oct-2019 05:13:55] Backup transferido para hxxxxxx.tar.gz.
[21-Oct-2019 05:13:56] Um arquivo excluído no repositório da S3.
[21-Oct-2019 05:13:56] 1. Trying to check database …
[21-Oct-2019 05:14:13] Verificação de banco de dados feita!
[21-Oct-2019 05:14:13] Um antigo log foi excluídos
[21-Oct-2019 05:14:13] AVISO: Job finished with warnings in 11053 seconds. Please resolve them for correct execution.

    If I compare with another site I run, a 4.11 GB backup took 595 seconds

    Plugin Support BWU support

    (@duongcuong96)

    4 years, 6 months ago

    Hi @zedomingues
    Reduce server load can help you prevent server overload but it causes the job to run slower

    Thread Starter zedomingues

    (@zedomingues)

    4 years, 5 months ago

    @duongcuong96

    I understand that reducing server load can change job execution time.

    What I don’t understand, and I’m trying to show it from the start, is how a 4,45 GB backup can take 11053 seconds? That’s the explanation I’m trying to get here (or trying to figure out what’s wrong to fix).

    again: If I compare with another site I run, a 4.11 GB backup took 595 seconds

    Is this a common mistake? Are there any settings I should observe that I am not observing?

    tks

    Plugin Support BWU support

    (@duongcuong96)

    4 years, 5 months ago

    Hi @zedomingues
    If both sites have the same performance, so I guess there is plugin difference, so that could lead to slow backup archive creation

    Plugin Support BWU support

    (@duongcuong96)

    4 years, 5 months ago

    @zedomingues
    I think the issue can be marked as resolved now 🙂
    But if you still have any issues, please let me know!
    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://wordpress.org/support/plugin/backwpup/reviews/

Viewing 9 replies - 1 through 9 (of 9 total)
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