• Resolved sheenpaul

    (@sheenpaul)


    Hello,

    Iam a user of duplicator for years. its worked perfectly for me everytime. But Unfortunately It doesn’t work properly from last two days. My issue is that I can’t restore from duplicator back up. I checked the duplicator logs and find the error message given below.

    How can I solve this Issue? Please help

    [PHP ERR][ISSUE] MSG:An outdated add-on or custom code is attempting to access the wp_rg_form table which is not valid in this version of Gravity Forms. Update your add-ons and custom code to prevent loss of form data. Further details: https://docs.gravityforms.com/database-storage-structure-reference/#changes-from-gravity-forms-2-2 [CODE:1024|

    Thank you;

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Cory Lamle

    (@corylamleorg)

    Hey @sheenpaul,

    You might try Installer > Step 1 > Options > Safe Mode > Basic. That will temporarily deactivate your plugins when you login, then you can try to re-enable. If you’re still having an issue, you can submit a support ticket.

    Thanks~

    Thread Starter sheenpaul

    (@sheenpaul)

    Issue solved by downgrading the plugins and wp version

    Plugin Author Cory Lamle

    (@corylamleorg)

    Thanks for the update!

Viewing 3 replies - 1 through 3 (of 3 total)
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