Support » Plugin: CYAN Backup » Backup hangs after sql error

  • Resolved welties


    Good Day,

    I tried Cyan backup for the first time. The message “Archiving SQL” displays for a long time, I left it running for 15 minutes.

    The following message appears in the WordPress error log file:

    [29-Oct-2015 06:32:25 UTC] WordPress database error Unknown column ‘comment_approved’ in ‘where clause’ for query SELECT * FROM w5dncd_flag_comments WHERE comment_approved != “spam” ORDER BY cid LIMIT 0, 100 made by require(‘wp-blog-header.php’), wp, WP->main, do_action_ref_array, call_user_func_array, WP_AddRewriteRules->wp, call_user_func, CYANBackup->json_request, CYANBackup->json_backup, CYAN_WP_Backuper->wp_backup, CYAN_WP_Backuper->wpdb_dump, CYAN_WP_Backuper->table_dump

    The column “comment_approved” is not found in the table w5dncd_flag_comments.

    Please assist to resolve.

    Wayne Sinclair

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  • Plugin Author Greg Ross


    It sounds like a conflict with a plugin, do you have any plugins you use for comments?

    Yes, I do use a plugin for comments, and this is conflicting with the Cyan Backup plugin. I tried the plugin on another installation of WordPress and it works there.

    Thanks for your reply.

    Plugin Author Greg Ross


    No problem.

    Out of curiosity which plugin is it?

Viewing 3 replies - 1 through 3 (of 3 total)
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