Backup good, but staging broke internal links

  • naomibruwer

    (@naomibruwer)


    1 year, 2 months ago

    Backup and restore works easily and quickly, but the new staging function broke the internal links. Luckily, I was able to restore a previous backup without any problems.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nick

    (@d4d5bh6)

    1 year, 2 months ago

    Thank you for your feedback @naomibruwer, however this shouldn’t happen. Could you please share details of your case, so that we can investigate? Please give us a chance to fix it 🙂 Thank you!

    Thread Starter naomibruwer

    (@naomibruwer)

    1 year, 2 months ago

    Thanks for your response. I’ve tested the staging site on a very small website built using Customizr Pro with the Nimble Page Builder – https://jvanvuuren.co.za/. Although every page, post, and category was still present after uploading the backup from the staging site, the internal links simply refreshed the current page rather than navigating to the linked content. I will continue to use the plugin for normal backups.

    Plugin Support MixHa

    (@mixha)

    1 year, 2 months ago

    Hey @naomibruwer ,

    Can you please share the debug logs after creating a local staging site? We’d like to identify the potential issue and fix it.

    Please navigate to the plugin section Troubleshooting > Check advanced options and click on the button:
    Share debug info with BackupBliss team

    And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

    Please paste the debug code in your reply.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

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