Title: Backup file missing
Last modified: August 22, 2016

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# Backup file missing

 *  Resolved [alanfinn](https://wordpress.org/support/users/alanfinn/)
 * (@alanfinn)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-file-missing/)
 * Hi,
    I am Akeeba backup Version 1.2.1.2, on WordPress 4.1. When I back up my 
   site, I can’t find the backup file using FTP. The output directory is set to:/
   wp-content/plugins/akeebabackupcore/app/backups, but there are only ‘.htaccess’,‘
   index.html’, and ‘webconfig’ files in that folder. When I click on ‘Manage Backups’,
   there are 4 successful backups listed, but these are not showing up on the server.
   Can you help please? Thanks, Alan
 * [https://wordpress.org/plugins/akeebabackupcore/](https://wordpress.org/plugins/akeebabackupcore/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [nikosdion](https://wordpress.org/support/users/nikosdion/)
 * (@nikosdion)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-file-missing/#post-5713219)
 * First go to the Manage Backups page of the plugin. You need to make sure that
   the status of the backups is OK, not Obsolete. OK means it is on the server. 
   Obsolete means it has been deleted. Pending means in progress and never finished.
   Failed means exactly what it reads.
 * Next to each backup you will also see the backup profile. If it’s different than
   profile 1 note it down. Then go to the plugin’s main page and select that backup
   profile from the drop-down list.
 * No go to the Configuration page. Under output directory you will see where the
   backups are stored on your server.
 *  Plugin Author [nikosdion](https://wordpress.org/support/users/nikosdion/)
 * (@nikosdion)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/backup-file-missing/#post-5713667)
 * Not an issue. Marking as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup file missing’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [nikosdion](https://wordpress.org/support/users/nikosdion/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/backup-file-missing/#post-5713667)
 * Status: resolved