Title: Backup failure with UpDraft Plus
Last modified: July 21, 2020

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# Backup failure with UpDraft Plus

 *  Resolved [reneass](https://wordpress.org/support/users/reneass/)
 * (@reneass)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/backup-failure-with-updraft-plus/)
 * My website, inspireacreation.com, has not backed up since July 6. I have been
   using this plugin for a couple of years now without incident.
 * I have checked with my host, Cloudways, and they said everything looks good on
   their end.
 * My storage is Microsoft OneDrive. I have deleted a few of the old backups, but
   that has not resolved the problem. Please advise.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/backup-failure-with-updraft-plus/#post-13152877)
 * Hi,
 * Please could you send us a copy of the latest full backup log?
 * This can be found in the UpdraftPlus Existing Backups tab.
    The contents will
   be too long to post here directly, but you can use an online service such as 
   Dropbox or Pastebin, and post the link here.
 * Regards,
    Bryle
 *  Thread Starter [reneass](https://wordpress.org/support/users/reneass/)
 * (@reneass)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/backup-failure-with-updraft-plus/#post-13157370)
 * file:///C:/Users/renea/Downloads/log.a628146543a5.zip
 *  Thread Starter [reneass](https://wordpress.org/support/users/reneass/)
 * (@reneass)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/backup-failure-with-updraft-plus/#post-13157409)
 * [https://www.dropbox.com/s/fi40487o7tcqdoj/log.a628146543a5.txt?dl=0](https://www.dropbox.com/s/fi40487o7tcqdoj/log.a628146543a5.txt?dl=0)
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/backup-failure-with-updraft-plus/#post-13161248)
 * Hi,
 * Apologies for the delay and thank you for sending the log.
 * I notice that you are using the premium version of UpdraftPlus. I’m afraid we
   are not allowed to do it here as per our forum guidelines – [https://wordpress.org/support/topic/please-read-support-forum-guidelines/](https://wordpress.org/support/topic/please-read-support-forum-guidelines/).
 * Can you please open a support request using this form instead – [https://updraftplus.com/paid-support-requests/](https://updraftplus.com/paid-support-requests/)
   and include the Dropbox link for the log.
 * Thank you!
    Bryle

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Backup failure with UpDraft Plus’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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## Tags

 * [cloudways](https://wordpress.org/support/topic-tag/cloudways/)

 * 4 replies
 * 2 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/backup-failure-with-updraft-plus/#post-13161248)
 * Status: resolved