Title: backup failure II
Last modified: May 4, 2023

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# backup failure II

 *  Resolved [kirsten1477](https://wordpress.org/support/users/kirsten1477/)
 * (@kirsten1477)
 * [3 years ago](https://wordpress.org/support/topic/backup-failure-ii/)
 * Hi there again,
 * unfortunately I implemented the instructions too late, so the post has already
   been closed.
 * [https://wordpress.org/support/topic/backup-failure-15/#post-16706543](https://wordpress.org/support/topic/backup-failure-15/#post-16706543)
 * I followed everything, but a new error message came up :
 * BMI-GJfa6rrT-86898
 * It stopped at 49% saying there is not enough space for the backup. Can I choose
   the location the backup is stored?
 * Please help again 🙂
 * Best regards Kirsten
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-failure-ii%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years ago](https://wordpress.org/support/topic/backup-failure-ii/#post-16711241)
 * Hi [@kirsten1477](https://wordpress.org/support/users/kirsten1477/)
 * Yes you’re correct it seem like the free space function returns negative number
   which to be honest, is impossible which means the function was modified most 
   likely by your hosting provider.
 * But our plugin can also detect write errors, in most cases if write error appeared
   during file backup, there is not enough space for it.
 * You can change storage path anytime in second section of our plugin, you can 
   also set there path which is outside of WordPress directory and you know that
   you have enough space for it within that directory.
 * You can also try to download and remove old backups.
 * Our plugin shouldn’t allow you to set incorrect path, but in case it will happen:
   
   a) Make sure that directory is writable for PHP (correct permissions).b) Make
   sure that this directory is within allowed paths by php.ini (open_basedir)
 * Let me know if that resolves your issue 🙂
   Thank you!
 *  Thread Starter [kirsten1477](https://wordpress.org/support/users/kirsten1477/)
 * (@kirsten1477)
 * [3 years ago](https://wordpress.org/support/topic/backup-failure-ii/#post-16711861)
 * Hi [@iclyde](https://wordpress.org/support/users/iclyde/),
 * unfortunately not ! I have no idea what I could do – I´m an inexperienced wordpress
   user and I don´t know how to prgram … anything I can try as a non-pro?
 * Thanks for your help & the quick response 🙂
 * _[ [Please do not bump.](https://wordpress.org/support/guidelines/#do-not-bump-posts)]_
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years ago](https://wordpress.org/support/topic/backup-failure-ii/#post-16729585)
 * Hi [@kirsten1477](https://wordpress.org/support/users/kirsten1477/)
 * My apologies for delayed reply.
 * Please check in your hosting provider what’s your available disk space at this
   moment.
 * For the backup you need at least 1.96 GB.
 * If you don’t have enough space, consider to remove some files that you don’t 
   use anymore or upgrade your current hosting plan / buy more disk space.
 * Let me know what’s your hosting provider 🙂
   Thank you!
 *  Thread Starter [kirsten1477](https://wordpress.org/support/users/kirsten1477/)
 * (@kirsten1477)
 * [3 years ago](https://wordpress.org/support/topic/backup-failure-ii/#post-16729613)
 * Hi [@iclyde](https://wordpress.org/support/users/iclyde/) ,
 * thank´s for your reply ! I already contacted my provider, it´s a small local 
   server. I´ll get more space – then I´ll try the backup again.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘backup failure II’ is closed to new replies.

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## Tags

 * [backup failure](https://wordpress.org/support/topic-tag/backup-failure/)

 * 6 replies
 * 2 participants
 * Last reply from: [kirsten1477](https://wordpress.org/support/users/kirsten1477/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/backup-failure-ii/#post-16729613)
 * Status: resolved