Title: BackUp Failure Last modified: March 3, 2021 --- # BackUp Failure * Resolved [cdrazen](https://wordpress.org/support/users/cdrazen/) * (@cdrazen) * [5 years, 2 months ago](https://wordpress.org/support/topic/backup-failure-5/) * [STEP] [2021-03-03 18:29:39] Initializing backup… [INFO] [2021-03-03 18:29:39] Backup & Migration version: 1.0.9 [INFO] [2021-03-03 18:29:39] Site which will be backed up: [https://aimhighstl.org](https://aimhighstl.org) [INFO] [2021-03- 03 18:29:39] PHP Version: 7.4.15 [INFO] [2021-03-03 18:29:39] Web server: Apache[ INFO] [2021-03-03 18:29:39] Max execution time (in seconds): 259200 [INFO] [2021- 03-03 18:29:39] Checking if backup dir is writable… [INFO] [2021-03-03 18:29: 39] Initializing custom error handler [INFO] [2021-03-03 18:29:39] Premium plugin is enabled and activated [SUCCESS] [2021-03-03 18:29:39] Yup it is writable… [ INFO] [2021-03-03 18:29:39] PHP CLI is available – plugin will try to run server script. [STEP] [2021-03-03 18:29:39] Scanning files… [WARN] [2021-03-03 18:29: 39] This file is quite big consider to exclude it, if backup fails: /home1/aimhigh/ public_html/wp-content/uploads/wp-clone/wpclone_backup_07th_Feb_2020_08-44PM_Aim_gounaPm5Id. zip (942.04 MB) [WARN] [2021-03-03 18:29:39] This file is quite big consider to exclude it, if backup fails: /home1/aimhigh/public_html/wp-content/uploads/ wp-clone/wpclone_backup_05th_Aug_2020_11-29PM_Aim_pL5fXCWPnU.zip (991.04 MB) [ WARN] [2021-03-03 18:29:39] This file is quite big consider to exclude it, if backup fails: /home1/aimhigh/public_html/.qidb.zip (4.72 GB) [STEP] [2021-03- 03 18:29:39] Checking free space, reserving… [INFO] [2021-03-03 18:29:39] Requires at least 11723436855 bytes. [10.92 GB] [INFO] [2021-03-03 18:29:39] Disk free space function is not disabled – using… [INFO] [2021-03-03 18:29:39] Checking this path/partition: /home1/aimhigh/public_html/wp-content/backup-migration/backups[ SUCCESS] [2021-03-03 18:29:39] There is 100,379.40 MB free. [98.03 GB] [SUCCESS][ 2021-03-03 18:29:39] Great! We have enough space. [SUCCESS] [2021-03-03 18:29: 39] Confirmed, there is more than enough space, checked: 11723436855 bytes [INFO][ 2021-03-03 18:29:39] Scanning done – found 14713 files… [SUCCESS] [2021-03-03 18:29:39] Backup initialized… [STEP] [2021-03-03 18:29:39] Initializing archiving system… [SUCCESS] [2021-03-03 18:29:39] Archive system initialized… [STEP] [2021- 03-03 18:29:39] Preparing map of files… [SUCCESS] [2021-03-03 18:29:39] Files prepared. [INFO] [2021-03-03 18:29:39] Starting compression process… [STEP] [ 2021-03-03 18:29:39] Smart memory calculation… [INFO] [2021-03-03 18:29:39] There is 384 MBs of memory to use [INFO] [2021-03-03 18:29:39] WordPress memory limit: 256 MBs [SUCCESS] [2021-03-03 18:29:39] Setting the safe limit to 86 MB [STEP][ 2021-03-03 18:29:39] Making database backup [INFO] [2021-03-03 18:29:39] Iterating database… [INFO] [2021-03-03 18:29:44] Database size: 43.95 MB [SUCCESS] [2021- 03-03 18:29:44] Database backup finished [STEP] [2021-03-03 18:29:44] Making archive [INFO] [2021-03-03 18:29:44] Compressing… [INFO] [2021-03-03 18:29:44] Using PclZip module to create the backup [INFO] [2021-03-03 18:29:44] Legacy setting: Using default modules depending on user server [STEP] [2021-03-03 18: 29:44] Running PHP CLI process – it should be confirmed with next messages [WARN][ 2021-03-03 18:29:48] Could not find any response from the server, trying again in 3 seconds. [WARN] [2021-03-03 18:29:51] Still nothing backup probably is not running. [STEP] [2021-03-03 18:29:51] Reverting backup, removing file… [ERROR][ 2021-03-03 18:29:51] There was an error during backup… [ERROR] [2021-03-03 18: 29:51] Backup could not run on your server, please check global logs. [STEP] [ 2021-03-03 18:29:51] Aborting backup… [DOWNLOAD GENERATED] File downloaded on( server time): 2021-03-03 18:29:53 [DOWNLOAD GENERATED] Last update (seconds): 14 seconds ago [DOWNLOAD GENERATED] Last update (date): 2021-03-03 18:29:39 Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 2 months ago](https://wordpress.org/support/topic/backup-failure-5/#post-14138198) * Hi [@cdrazen](https://wordpress.org/support/users/cdrazen/) * Could you please try two different backup techniques (you can find them in „other options” section) at the bottom: - “Bypass web server timeout directive – backup process may be slower” - …or “Bypass web server limits – it will disable automatic backup and possibility to run it in the background” - Don’t forget to save the settings 🙂 * Also very important thing, please exclude this **DIRECTORY** by path: /home1/ aimhigh/public_html/wp-content/uploads/wp-clone and this **FILE** by directory:/ home1/aimhigh/public_html/.qidb.zip * You can do that in first section of our plugin, make sure you saved the settings twice in each section since the save logic is separated :). * Let me know if that helps. Thank you - This reply was modified 5 years, 2 months ago by [backupsupport](https://wordpress.org/support/users/backupsupport/). Reason: Correct path - This reply was modified 5 years, 2 months ago by [backupsupport](https://wordpress.org/support/users/backupsupport/). Reason: Typo * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 2 months ago](https://wordpress.org/support/topic/backup-failure-5/#post-14160293) * As we didn’t hear anything form you for some time. I can assume your issue is resolved. * Please open new topic if I am wrong, so we can continue the help! 🙂 Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘BackUp Failure’ is closed to new replies. * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566) * [Backup Migration](https://wordpress.org/plugins/backup-backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup-backup/) * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/) ## Tags * [backup failure](https://wordpress.org/support/topic-tag/backup-failure/) * 2 replies * 2 participants * Last reply from: [backupsupport](https://wordpress.org/support/users/backupsupport/) * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/backup-failure-5/#post-14160293) * Status: resolved