Title: Backup Failure Last modified: May 3, 2018 --- # Backup Failure * Resolved [timos123](https://wordpress.org/support/users/timos123/) * (@timos123) * [8 years ago](https://wordpress.org/support/topic/backup-failure-2/) * Hi, * I’m getting a backup failure with the following log. Any thoughts? [INFO] BackWPup 3.4.5; A project of Inpsyde GmbH [INFO] WordPress 4.9.5 on [https://corrata.com/](https://corrata.com/)[ INFO] Log Level: Normal [INFO] BackWPup job: Full Backup [INFO] Logfile is: backwpup_log_4ef6b6_2018- 05-03_03-14-12.html [INFO] Backup file is: backwpup_OFHPNNWE01_2018-05-03_03- 14-12.zip [03-May-2018 03:14:12] 1. Try to backup database … [03-May-2018 03: 14:12] Connected to database corratac_wpd on localhost [03-May-2018 03:14:29] Added database dump “corratac_wpd.sql” with 15.20 MB to backup file list [03- May-2018 03:14:29] Database backup done! [03-May-2018 03:14:30] 1. Trying to make a list of folders to back up … [03-May-2018 03:14:31] Added “wp-config.php” to backup file list [03-May-2018 03:14:31] 1534 folders to backup. [03-May-2018 03:14:31] 1. Trying to generate a file with installed plugin names … [03-May- 2018 03:14:32] Added plugin list file “Corrata.pluginlist.2018-05-03.txt” with 4.45 KB to backup file list. [03-May-2018 03:14:32] 1. Trying to generate a manifest file … [03-May-2018 03:14:32] Added manifest.json file with 5.60 KB to backup file list. [03-May-2018 03:14:32] 1. Trying to create backup archive … [03-May- 2018 03:14:32] Compressing files as ZipArchive. Please be patient, this may take a moment. [03-May-2018 04:31:24] WARNING: Job restarts due to inactivity for more than 5 minutes. [03-May-2018 04:31:28] 2. Trying to create backup archive…[ 03-May-2018 05:23:42] WARNING: Job restarts due to inactivity for more than 5 minutes. [03-May-2018 05:23:45] 2. Trying to create backup archive … [03-May- 2018 05:43:42] WARNING: Job restarts due to inactivity for more than 5 minutes.[ 03-May-2018 05:52:43] WARNING: Job restarts due to inactivity for more than 5 minutes. [03-May-2018 05:52:45] 2. Trying to create backup archive … [03-May- 2018 05:58:09] Backup archive created. [03-May-2018 05:58:13] Archive size is 238.82 MB. [03-May-2018 05:58:15] 12181 Files with 362.85 MB in Archive. [03- May-2018 05:58:57] One backup file deleted [03-May-2018 05:58:57] Backup archive created. [03-May-2018 05:58:57] Archive size is 238.82 MB. [03-May-2018 05:58: 57] 12181 Files with 362.85 MB in Archive. [03-May-2018 05:58:57] One old log deleted [03-May-2018 05:58:57] WARNING: Job finished with warnings in 9885 seconds. Please resolve them for correct execution. [03-May-2018 05:58:57] Backup archive created. [03-May-2018 05:58:58] ERROR: Aborted by user! [03-May-2018 05:58:58] ERROR: Job has ended with errors in 9886 seconds. You must resolve the errors for correct execution. * Thanks, * Tim * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-failure-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [8 years ago](https://wordpress.org/support/topic/backup-failure-2/#post-10243552) * [@timos123](https://wordpress.org/support/users/timos123/) please try go to BackWPup > Settings > Jobs, try to set Maximum Script Execution Time setting to about 25 seconds and then try again. Also, did you abort this job when it’s running? * Thread Starter [timos123](https://wordpress.org/support/users/timos123/) * (@timos123) * [8 years ago](https://wordpress.org/support/topic/backup-failure-2/#post-10243737) * Thanks [@duongcuong96](https://wordpress.org/support/users/duongcuong96/), * the max script execution has already been set for 30 seconds. I didn’t abort the job. It must have automatically aborted. * Tim * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [8 years ago](https://wordpress.org/support/topic/backup-failure-2/#post-10243848) * [@timos123](https://wordpress.org/support/users/timos123/) Please try to set it to 25 secs and then try again 🙂 * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 12 months ago](https://wordpress.org/support/topic/backup-failure-2/#post-10287707) * [@timos123](https://wordpress.org/support/users/timos123/), since we haven’t heard back from you, I’m going to mark it as resolved. If you’re still having problems, feel free to let us know ;), * Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating. This would encourage us to develop new free features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/) Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Backup Failure’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) ## Tags * [backup failure](https://wordpress.org/support/topic-tag/backup-failure/) * 4 replies * 2 participants * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/) * Last activity: [7 years, 12 months ago](https://wordpress.org/support/topic/backup-failure-2/#post-10287707) * Status: resolved