Title: backup failure
Last modified: April 14, 2023

---

# backup failure

 *  Resolved [kirsten1477](https://wordpress.org/support/users/kirsten1477/)
 * (@kirsten1477)
 * [3 years ago](https://wordpress.org/support/topic/backup-failure-15/)
 * Hi there,
 * my backup failed and I havo no idea why …
 * BMI-OGmcssnh-80027
 * Can someone help ? It´s the first time I tried to create a backup of our homepage….
   😉
 * Best Regards Kirsten
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-failure-15%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Efe Dinler](https://wordpress.org/support/users/efedinler1/)
 * (@efedinler1)
 * [3 years ago](https://wordpress.org/support/topic/backup-failure-15/#post-16684365)
 * Hi [@kirsten1477](https://wordpress.org/support/users/kirsten1477/) ,
 * Please accept our apologies for this late response, hoping that we haven’t been
   too late.
 * Your backup failed during database export, mostly due to its huge size.
 * Before applying any process, I’d recommend you perform full cleanup and optimize
   all your tables.
   You can do that easily with help of a free and simple plugin.
   Check it out: [https://wordpress.org/plugins/advanced-database-cleaner](https://wordpress.org/plugins/advanced-database-cleaner)–
   Cleanup won’t remove anything that is in use, so, no worries.
 * Then, follow these steps carefully:
    1.  Download and install “Advanced DB Cleanup” plugin
    2.  Do full Cleanup and optimize all tables using Advanced DB Cleanup plugin
    3.  After that you can already remove mentioned cleanup plugin if you wish
    4.  Go to Backup & Migration plugin settings
    5.  Open “Other options” section
    6.  Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    7.  Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    8.  Enable database batch export: [https://prnt.sc/bn7MjTUxHuEe](https://prnt.sc/bn7MjTUxHuEe)
    9.  Save “Other options” section
    10. Force to end both processes (troubleshooting): [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * Right after the last step, you can run the backup process once again.
 * Let me know if that resolves your issue 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [3 years ago](https://wordpress.org/support/topic/backup-failure-15/#post-16706543)
 * Hey [@kirsten1477](https://wordpress.org/support/users/kirsten1477/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘backup failure’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/backup-failure-15/#post-16706543)
 * Status: resolved