Title: Backup failed using Updraft online storage
Last modified: October 12, 2018

---

# Backup failed using Updraft online storage

 *  Resolved [tombrewer427](https://wordpress.org/support/users/tombrewer427/)
 * (@tombrewer427)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/backup-failed-using-updraft-online-storage/)
 * Ran backup this morning and got an unexpected error. Help.. The log is below.
 *     ```
       0000.000 (0) Opened log file at time: Fri, 12 Oct 2018 13:42:35 +0000 on 
       https://www.tommyonline.me
       0000.003 (0) UpdraftPlus WordPress backup plugin 
       (https://updraftplus.com): 1.15.2 WP: 4.9.8 PHP: 5.4.45 (litespeed, Linux 
       p3plcpnl013.prod.phx3.secureserver.net 2.6.32-
       896.16.1.lve1.4.54.el6.x86_64 #1 SMP Wed May 2 07:43:19 EDT 2018 x86_64) 
       MySQL: 5.6.39 WPLANG: en Server: Apache safe_mode: 0 max_execution_time: 
       900 memory_limit: 256M (used: 35.9M | 36.5M) multisite: N openssl: 
       OpenSSL 1.0.2k-fips  26 Jan 2017 mcrypt: Y LANG:  ZipArchive::addFile: N
       0000.128 (0) Free space on disk containing Updraft's temporary directory: 
       1304870.6 MB
       0000.132 (0) Tasks: Backup files: 1 (schedule: manual) Backup DB: 1 
       (schedule: manual)
       0000.151 (0) Requesting semaphore lock (fd) (apparently not via 
       scheduler)
       0000.154 (0) Set semaphore last lock (fd) time to 2018-10-12 13:42:35
       0000.155 (0) Semaphore lock (fd) complete
       0000.161 (0) Backup run: resumption=0, nonce=7436152f64fc, begun 
       at=1539351755 (0s ago), job type=backup
       0000.163 (0) Scheduling a resumption (1) after 300 seconds (1539352055) 
       in case this run gets aborted
       0000.188 (0) Checking if we have a zip executable available
       0000.189 (0) Testing: /usr/bin/zip
       0000.199 (0) Output: zip warning: binziptest/test.zip not found or empty
       0000.202 (0) Output: adding: binziptest/subdir1/	(in=0) (out=0) 
       (stored 0%)
       0000.203 (0) Output: adding: binziptest/subdir1/subdir2/	(in=0) (out=0) 
       (stored 0%)
       0000.204 (0) Output: adding: binziptest/subdir1/subdir2/test.html
       	(in=131) (out=107) (deflated 18%)
       0000.206 (0) Output: total bytes=131, compressed=107 -> 18% savings
       0000.216 (0) Output: adding: binziptest/subdir1/subdir2/test2.html
       	(in=138) (out=113) (deflated 18%)
       0000.219 (0) Output: total bytes=269, compressed=220 -> 18% savings
       0000.231 (0) Working binary zip found: /usr/bin/zip
       0000.234 (0) Zip engine: found/will use a binary zip: /usr/bin/zip
       0000.235 (0) Creation of backups of directories: beginning
       0000.239 (0) Beginning creation of dump of plugins (split every: 400 MB)
       0001.382 (0) Total entities for the zip file: 977 directories, 4461 files 
       (0 skipped as non-modified), 64.6 MB
       0001.399 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 100 files added (on-disk size: 0 KB)
       0001.408 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 200 files added (on-disk size: 0 KB)
       0001.416 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 300 files added (on-disk size: 0 KB)
       0001.424 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 400 files added (on-disk size: 0 KB)
       0001.432 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 500 files added (on-disk size: 0 KB)
       0001.433 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 
       files added on this batch (5.8 MB, 4461 files batched, 501 (501) added so 
       far); re-opening (prior size: 0 KB)
       0007.355 (0) backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: size is now: 2.10 MB
       0007.365 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 600 files added (on-disk size: 2143.6 KB)
       0007.373 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 700 files added (on-disk size: 2143.6 KB)
       0007.380 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 800 files added (on-disk size: 2143.6 KB)
       0007.388 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 900 files added (on-disk size: 2143.6 KB)
       0007.395 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 1000 files added (on-disk size: 2143.6 KB)
       0007.397 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 
       files added on this batch (1.7 MB, 4461 files batched, 501 (1002) added 
       so far); re-opening (prior size: 2143.6 KB)
       0014.738 (0) backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: size is now: 2.70 MB
       0014.749 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 1100 files added (on-disk size: 2719.3 KB)
       0014.758 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 1200 files added (on-disk size: 2719.3 KB)
       0014.778 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 1300 files added (on-disk size: 2719.3 KB)
       0014.788 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 1400 files added (on-disk size: 2719.3 KB)
       0014.806 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 1500 files added (on-disk size: 2719.3 KB)
       0014.818 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 
       files added on this batch (7.7 MB, 4461 files batched, 501 (1503) added 
       so far); re-opening (prior size: 2719.3 KB)
       0018.164 (0) backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: size is now: 6.70 MB
       0018.176 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 1600 files added (on-disk size: 6865 KB)
       0018.193 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 1700 files added (on-disk size: 6865 KB)
       0018.208 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 1800 files added (on-disk size: 6865 KB)
       0018.218 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 1900 files added (on-disk size: 6865 KB)
       0018.236 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 2000 files added (on-disk size: 6865 KB)
       0018.238 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 
       files added on this batch (4.8 MB, 4461 files batched, 501 (2004) added 
       so far); re-opening (prior size: 6865 KB)
       0030.801 (0) backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: size is now: 9.80 MB
       0030.814 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 2100 files added (on-disk size: 9985.5 KB)
       0030.824 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 2200 files added (on-disk size: 9985.5 KB)
       0030.834 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 2300 files added (on-disk size: 9985.5 KB)
       0030.844 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 2400 files added (on-disk size: 9985.5 KB)
       0030.854 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 2500 files added (on-disk size: 9985.5 KB)
       0030.855 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 
       files added on this batch (14.4 MB, 4461 files batched, 501 (2505) added 
       so far); re-opening (prior size: 9985.5 KB)
       0041.292 (0) backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: size is now: 14.70 MB
       0041.303 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 2600 files added (on-disk size: 15007.3 KB)
       0041.311 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 2700 files added (on-disk size: 15007.3 KB)
       0041.318 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 2800 files added (on-disk size: 15007.3 KB)
       0041.326 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 2900 files added (on-disk size: 15007.3 KB)
       0041.333 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 3000 files added (on-disk size: 15007.3 KB)
       0041.335 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 
       files added on this batch (6.6 MB, 4461 files batched, 501 (3006) added 
       so far); re-opening (prior size: 15007.3 KB)
       0061.808 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 3100 files added (on-disk size: 16860.3 KB)
       0061.818 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 3200 files added (on-disk size: 16860.3 KB)
       0061.836 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 3300 files added (on-disk size: 16860.3 KB)
       0061.851 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 3400 files added (on-disk size: 16860.3 KB)
       0061.862 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 3500 files added (on-disk size: 16860.3 KB)
       0061.864 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 
       files added on this batch (19 MB, 4461 files batched, 501 (3507) added so 
       far); re-opening (prior size: 16860.3 KB)
       0088.880 (0) backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: size is now: 22.10 MB
       0088.892 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 3600 files added (on-disk size: 22639.6 KB)
       0088.902 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 3700 files added (on-disk size: 22639.6 KB)
       0088.922 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 3800 files added (on-disk size: 22639.6 KB)
       0088.939 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 3900 files added (on-disk size: 22639.6 KB)
       0088.957 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 4000 files added (on-disk size: 22639.6 KB)
       0088.960 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 
       files added on this batch (1.8 MB, 4461 files batched, 501 (4008) added 
       so far); re-opening (prior size: 22639.6 KB)
       0119.710 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 4100 files added (on-disk size: 23382.9 KB)
       0119.719 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 4200 files added (on-disk size: 23382.9 KB)
       0119.727 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 4300 files added (on-disk size: 23382.9 KB)
       0119.734 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       plugins.zip.tmp: 4400 files added (on-disk size: 23382.9 KB)
       0162.709 (0) Created plugins zip (0) - 24248 KB in 162.4 s (149.3 KB/s) 
       (sha1: e2281f46d9fa35ac5ded00bd429a4da9e0140d74, sha256: 
       d981d766b4902bc9651f7dcc4bd0fcb90f4aff1d84717de89d3b5df11725c531)
       0162.713 (0) Beginning creation of dump of themes (split every: 400 MB)
       0162.995 (0) Total entities for the zip file: 62 directories, 580 files 
       (0 skipped as non-modified), 7.7 MB
       0163.003 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       themes.zip.tmp: 100 files added (on-disk size: 0 KB)
       0163.011 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       themes.zip.tmp: 200 files added (on-disk size: 0 KB)
       0163.018 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       themes.zip.tmp: 300 files added (on-disk size: 0 KB)
       0163.026 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       themes.zip.tmp: 400 files added (on-disk size: 0 KB)
       0163.033 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       themes.zip.tmp: 500 files added (on-disk size: 0 KB)
       0163.034 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 
       files added on this batch (6.5 MB, 580 files batched, 501 (501) added so 
       far); re-opening (prior size: 0 KB)
       0169.804 (0) backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       themes.zip.tmp: size is now: 3.70 MB
       0174.084 (0) backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       themes.zip.tmp: size is now: 4.60 MB
       0174.296 (0) Created themes zip (0) - 4760.8 KB in 11.5 s (414.5 KB/s) 
       (sha1: 12c0029c3c92c65c3cbc0fdb220c3e51e5d53ba1, sha256: 
       309b096cc071ca83cd3e4ea8b15e76f2fb65929ac9aa78be5b5d6982a85e52b2)
       0174.313 (0) Exclusion option setting (uploads): 
       backup*,*backups,backwpup*,wp-clone,snapshots
       0174.314 (0) Looking for candidates to backup in: 
       /home/tombrewer1983/public_html/wp-content/uploads
       0174.315 (0) finding files: 2017: adding to list (1)
       0174.316 (0) finding files: 2014: adding to list (2)
       0174.317 (0) finding files: 2018: adding to list (3)
       0174.318 (0) finding files: 2016: adding to list (4)
       0174.319 (0) finding files: et_temp: adding to list (5)
       0174.320 (0) finding files: photo-gallery: adding to list (6)
       0174.321 (0) finding files: 2015: adding to list (7)
       0174.322 (0) Beginning creation of dump of uploads (split every: 400 MB)
       0174.733 (0) Total entities for the zip file: 77 directories, 2805 files 
       (0 skipped as non-modified), 1530.5 MB
       0174.741 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       uploads.zip.tmp: 100 files added (on-disk size: 0 KB)
       0174.747 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 25 MB 
       added on this batch (26.3 MB, 2805 files batched, 175 (175) added so 
       far); re-opening (prior size: 0 KB)
       0201.229 (0) backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       uploads.zip.tmp: size is now: 26.40 MB
       0201.233 (0) A useful amount of data was added after this amount of zip 
       processing: 26.9 s (normalised: 25.6 s, rate: 1000.6 KB/s)
       0201.237 (0) Zip: backup_2018-10-12-0842_Tommys_Online_7436152f64fc-
       uploads.zip.tmp: 200 files added (on-disk size: 27007.6 KB)
       0201.242 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 25 MB 
       added on this batch (25.3 MB, 2805 files batched, 95 (270) added so far); 
       re-opening (prior size: 27007.6 KB)
       0288.029 (0) The time we have been running (288) is approaching the 
       resumption interval (300) - increasing resumption interval to 319
       0296.892 (0) The time we have been running (296.9) is approaching the 
       resumption interval (319) - increasing resumption interval to 327
       0300.280 (1) Opened log file at time: Fri, 12 Oct 2018 13:47:35 +0000 on 
       https://www.tommyonline.me
       0300.299 (1) UpdraftPlus WordPress backup plugin 
       (https://updraftplus.com): 1.15.2 WP: 4.9.8 PHP: 5.4.45 (litespeed, Linux 
       p3plcpnl013.prod.phx3.secureserver.net 2.6.32-
       896.16.1.lve1.4.54.el6.x86_64 #1 SMP Wed May 2 07:43:19 EDT 2018 x86_64) 
       MySQL: 5.6.39 WPLANG: en Server: Apache safe_mode: 0 max_execution_time: 
       900 memory_limit: 256M (used: 27.1M | 27.3M) multisite: N openssl: 
       OpenSSL 1.0.2k-fips  26 Jan 2017 mcrypt: Y LANG:  ZipArchive::addFile: N
       0300.436 (1) Free space on disk containing Updraft's temporary directory: 
       1304764.1 MB
       0300.492 (1) Terminate: check-in exists with activity within the last 30 
       seconds (time_mod=1539352052.8, time_now=1539352056, diff=3, size=n/a). 
       This likely means that another UpdraftPlus run is at work; so we will 
       exit.
       0300.522 (1) A new resumption will be scheduled to prevent the job ending
       0300.585 (1) Rescheduling resumption 2: moving to 447 seconds from now 
       (1539352503)
       0300.590 (1) To decrease the likelihood of overlaps, increasing 
       resumption interval to: 327 + 120 = 447
       ```
   
    -  This topic was modified 7 years, 7 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).

Viewing 1 replies (of 1 total)

 *  Thread Starter [tombrewer427](https://wordpress.org/support/users/tombrewer427/)
 * (@tombrewer427)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/backup-failed-using-updraft-online-storage/#post-10777138)
 * Moved issue to correct forum.

Viewing 1 replies (of 1 total)

The topic ‘Backup failed using Updraft online storage’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [tombrewer427](https://wordpress.org/support/users/tombrewer427/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/backup-failed-using-updraft-online-storage/#post-10777138)
 * Status: resolved