Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Could you try adding the following to your wp-config.php file:
define(‘UPDRAFTPLUS_NO_BINZIP’, true);
This will force UpdraftPlus to use an alternative zipping engine. If this works, then there is most likely something wrong with the zip binary.
I would also suggest you reduce the backup archive split size. This will split the backup into smaller, more manageable files.
To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 100MB and save your settings.
Then start a fresh backup.
Best Wishes,
Bryle
Thank you for the response. But it’s not working. Recent log link:
https://www.dropbox.com/s/tl8dpgeg6sybvni/log.3e288c6add2b.txt?dl=0
@mniroula You should ask your web hosting company how to enable the php-zip module. It is not active on your setup. As a result, UpdraftPlus has to fall back to a much slower alternative, and there aren’t enough resources available for it to complete.
@bcrodua The log file does not show binary zip being used at all, so the tweak to de-activate it will make no difference.
@davidanderson Thank you very much. Enabling the PHP ZIP worked.
